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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The medication was far too expensive, which is why I chose not to proceed with a purchase. I signed up for the free trial and canceled, yet I was still charged $135. Despite being promised a refund three times by Maria. I never received it. Unfortunately, they haven’t responded to any of my emails. Based on this experience, I would not recommend relying on them for any medication needs. I'm sure they meds are pretty fluke.
Response from ZealthyJun 6, 2025
Hello Taylor! I am truly sorry to hear that you have yet to receive an update on your refund request. I absolutely understand the need to get this issue resolved right away, and I am here to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
CL
Curtis L K.
Excellent Service and Friendly Staff
Excellent Service and Friendly Staff! I had a great experience with Zealthy. The staff was professional, friendly, and made everything easy to understand. I felt well taken care of throughout the process.
The medication was high quality and everything arrived as expected. It’s clear that Zealthy takes customer care seriously, and I appreciate the smooth experience. Thank you!
– Curtis Lynn Kuhr
Response from ZealthyJun 6, 2025
Hello Curtis! Thank you so much for taking the time out of your day to provide feedback on how using our program, working with our team, and the success of your order. I am thrilled to hear that you are having such a wonderful experience. I know how important it is to have a reliable Care Team and program, and I love hearing that we have achieved this with you, Curtis. We are all excited to be alongside you on YOUR journey, and we all wish you the best!
DU
Dusty
Great company.
Great company.. discreet .. and friendly!
Response from ZealthyJun 6, 2025
Hello Dusty! Thank you so much for taking the time out of your day to provide such a kind, positive review. I love hearing that your Zealthy experience is going so great. I know how important it is for packages to come discreetly! Also, I am thrilled to hear that the Care Team members you have worked with are friends. You are having the experience I hope all our patients are having. Thank you again!
CO
Consumer
This company is awful
This company is awful! I deleted my account and canceled my subscription after paying the non-refundable membership fee BEFORE my medication was even sent out. One person told me they could give me a refund the other person told me they could not. After learning the medication was being sued I decided not to proceed. They still charged my account 199$. I am so furious and they don’t ever answer phone calls or emails. Worst decision I have ever made. Ih and even after deactivating my account I keep getting messages that I need to update my payment method after I was told my account was totally erased.
Response from ZealthyJun 6, 2025
Hello there! I am truly sorry to hear that you are being charged for an order that you are not wanting. I understand wanting to get this issue resolved ASAP and I would love to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
RD
Robert D.
I had $135.00 charged to my card from…
I had $135.00 charged to my card from Zealthy on 6/03.
I have correspondence stating that I'm on Medicare and cant afford the medication, Zealthy's reply "we can't enroll members on Medicare".
Now My card was charged for the second time, the first time was less money, Now they took my money when I never ordered or received anything?
I've had no luck calling or emailing their support line.
Maybe an honest mistake but this should never happen.
UPDATE:
to respond to the message from Zealthy I have to state that I received neither an email or a refund at this time.
update #2
Still waiting for the promised refund of the money they stole from me!
Thank you,
Bob Dugan
Response from ZealthyJun 6, 2025
Hello! I have double-checked Bob and the refunds of $135 and $39 were properly processed on our end. Please keep an eye for them to hit your account as it can take 5-7 business days at most.
LS
Lsl
I had several questions which were…
I had several questions which were quickly and thoroughly answered. I haven’t received my medication yet, but so far so good.
Response from ZealthyJun 6, 2025
Hello! I am truly happy to hear that the start of your Zealthy journey has been such a great one. I love hearing that anytime you needed help, you could rely on your Zealthy Care Team. We can not wait to hear about your success with your first order. Thank you so much for your feedback, and we all look forward to working further with you.
MO
Mother of T.
FRAUD! FRAUD! FRAUD!
FRAUD! FRAUD! FRAUD!
DO NOT GIVE ZEALTHY YOUR MONEY!
If I could give negative stars I would. Zealthy is a fraud.
EDITED AGAIN TO RESPOND TO ZEALTHY’S REPLY.
Thank you for your standard response to my review.
It was about as unhelpful as I expected. You did not disappoint there!
I have tried every means possible to get resolution of a simple issue with your company for over 6 weeks and it has proven useless. Zealthy works tirelessly to delay, deflect and obstruct resolution and exhaust consumers. My last contact with Zealthy was on Thursday last week and I was assured someone from Patient Experience would call me within 24 hours but of course, they didn’t. I called 3 times the next day and each time the phone system said the wait time was 6 minutes or 7 minutes. Each time was actually 20 minutes and then it said “there is no one available to take my call”. Yet another hour lost. I am not wasting another minute on phone calls or emails. If that solved anything I would not have found myself here warning others to stay as far away from Zealthy as possible! Zealthy has left me no choice but to pursue legal action at this point. So no, I will not be emailing you Lydia. I’ll leave that to the lawyers now.
Have the day you deserve. 😊
EDITED TO ADD:
There is a Face book group getting off the ground called “Victims of Zealthy Fraud” you can join if you are interested in building a collective case against Zealthy to hold them accountable. There are more of us than there are of them and we have strength in numbers.
First of all there is an open law suit “United States vs Zealthy Inc” (the CEO Kyle Robertson is also named as a defendant). The law suit is worth a read so you know what you’re dealing with. There is so much shady business going on at Zealthy. Did you see the positive reviews on here? Well you might be interested to know that part of the law suit states that they paid their employees to write fake positive customer reviews. If you see a positive review on their site or here on Trust Pilot, it’s probably their employees and 100% fake, false advertising to mislead the public. They take your money, give you nothing, then say they cannot issue a refund. They don’t respond to messages, lie constantly, say they are opening tickets and do nothing. They keep you on hold forever and then disconnect the calls. They, lie, obstruct, delay and work to exhaust you so you will get tired and give up. Their Pharmacy Escalations Dept and Patient Experience Dept are in charge of refunds but you cannot speak to them. I have been fighting for 6 weeks for a refund rightfully owed to me because they failed to provide the goods and services they charged me for. I have lost track of how many calls I have made, how many emails I’ve sent, how many hours I’ve wasted on these scam artists and they STILL owe me hundreds of dollars. I finally gave them until the end of the day today to make things right or I will be filing formal complaints and initiating legal action. I gave them fair warning, multiple times. They failed to issue a full refund so I am now filing a law suit to collect the money they owe me. It will name Kyle Roberston, CEO, Zealthy Inc, it’s board and officers who ultimately are responsible for the illegal policies and practices carried out by it’s employees, the provider who wrote the medication order with the the dosing error and every single employee who accessed my file, wasted my time, stalled, delayed and lied about working on a resolution and then did nothing. I am reporting them the the BBB (read their overview, my case is just one of very many all with the same complaints), they made a medication error and tried to cover it up-I’m reporting that to the AMA for negligence and malpractice, I am reporting them to the APA because as a pharmacy they are taking money and not providing the medication. I am reporting them to the Dept of Justice since they are the plaintif in the current law suit in process. i will share my experience to contribute to the DOJ’s discovery in support of the suit against Zealthy, I am reporting them to the Fed Trade Commission for fraudulent business tactics, bait and switch, false advertising, illegal/unauthorized billing.
I will be calling a major news network as well.
I suggest you do the same.
Whatever it takes!
Enough is enough!
PS: Zealthy’s replies to the negative reviews on here are total BS. They say, we’re very sorry this was your experience and so on and then say to email their support people. Anyone here who has dealt with them has already tried emailing, probably multiple times and knows that you can email them 10 times a day and they don’t respond, they don’t care and they don’t help. Their replies on here are COMPLETELY FAKE, just another example of their false advertising. If emailing them actually helped, you wouldn’t see so many scathing reviews!!
Response from ZealthyJun 9, 2025
Hello! I am truly sorry to hear that you are not having the experience that I would hope you would while using our services. I do want to assure you that all reviews posted on Trustpilot are done by Zealthy patients. Any patients who reach out on Truspilot will have their email replied to within 1-2 business days of the email being received. I apologize that in the past, you did not receive the help you needed from our Care Team. I understand wanting to get this issue resolved right away, and I would love to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be more than happy to help you out. Thank you!
KC
karen C.
Respond quickly to questions and gives…
Respond quickly to questions and gives good suggestions
Response from ZealthyJun 6, 2025
Hello Karen! We are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. We are always looking to improve and would love to get more information from you. Please email [email protected] with the subject line "Trustpilot-Lydia". Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.