Alyssa P.
DO NOT BUY
This company scammed me out of $199 for medication. I initially ordered the medication and was double charged so I requested a refund for the second charge. I was immediately ignored by the company for days despite me sending messages through the app, calling three times with no response, leaving one voicemail and sending one email. At this point I wanted an entire refund. Once I sent an email saying I would be taking serious action I finally got a response that they gave me my refund, which upon looking at my bank statement was never received. I reported them to the BBB and opened a claim with my bank. They told the BBB that they were refunding me the “other 199”, and that is the only refund I have received. They lied to my bank and told them the same thing, and I was forced to open another claim with screenshots of their messages proving otherwise. I requested the refund for the medication BEFORE it was shipped. I had no tracking number, no way to get ahold of them, no notification of the package being shipped when I requested this refund in its entirety. I got a email the next day saying my order had shipped despite me saying I wanted no medication from them and that I wanted a full refund. The medication they sent me has not been opened but I’m unsure of how to send it back due to it needing to be refrigerated. It is out of my control if Zealthy chose not to respect my wishes for no product to be shipped
Response from ZealthyJun 9, 2025
Hello Alyssa! I am truly sorry to hear that you have had such trouble with this charge and had this experience. I absolutely understand wanting to get this issue resolved right away, and I would love to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Thank you!



