High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
If you want to loose weight, this is the one to choose!!!
Everything has gone very well with this site. I answered there questions, talked with a physician and the next thing & very quickly my meds arrived and now I’m on my second week of injecting and everything is going great, can’t recommend this company enough!!!
Response from ZealthyJun 21, 2025
Thank you for your feedback! We're glad to hear everything went smoothly and that you're off to a great start with your treatment. If there's anything we can do to improve your experience, feel free to reach out. We're here to help!
MD
Melissa D.
It is great!
Easy to use and very informative
Response from ZealthyJun 21, 2025
Thank you for your feedback. We're glad you found the process easy and informative. If there's anything we can do to improve your experience, feel free to reach out to our team directly.
KM
Karalyn M.
I'm losing weight so fast ,I've lost 18…
I'm losing weight so fast ,I've lost 18 lbs in a month
Response from ZealthyJun 21, 2025
Thank you for your review. We're glad to hear about your weight loss progress. If you have any concerns or need support, please feel free to reach out to our team directly. We're here to help.
TJ
TJ
If I could do it al over again...
I have been receiving GLP-1 prescriptions through Zealthy since September 2024. In March, when I requested a refill, I was presented with the option to order a six-month supply of the medication at a reduced cost, which would be sent in two separate shipments (please see message on P 2). On June 6, 2025, I reached out for an update regarding the second shipment of my prescription (the second three-month supply) and was instructed to submit a form. Although the form might request payment, I was assured that I would not be charged (see attached messages from Zealthy).
However, on June 11th and 15th, I received notifications that a charge of $1,177 was declined. This charge was from Zealthy attempting to bill my credit card for a prescription I had already paid for in March. To date, I have still not received the second part of my prescription.
On June 17, 2025, I contacted Zealthy through their platform, requesting a refund of 50% for the prescription I paid for in March if the second three-month supply would not be mailed to me.
I have communicated this issue multiple times using the Zealthy platform and have received the responses shown below. Today, June 18, 2025, I received an email stating that my account has been canceled, and I have not received a refund for the second three-month prescription or the prescription. I have received several emails expressing their sincere apologies for the inconvenience, but I haven't received the product or the refund.
Response from ZealthyJun 21, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
JL
Janiyah L.
It’s good but a little disorganized…
It’s good but a little disorganized with emails and messages on the app
Response from ZealthyJun 21, 2025
Hi, thank you for your honest feedback. We’re glad you think it’s good, but we’re sorry for the confusion with emails and app messages. We’re working on making communication clearer and more organized. If you have any questions or need help, please let us know. We appreciate you choosing us for your weight loss journey. Your experience matters to us, and we’d really appreciate it if you could update your review once we’ve had the chance to help. Looking forward to hearing from you!
JA
Jennifer A.
Straightforward Weight Loss and prescription service
Good service if you have a plan and just need that extra help from a weight loss prescription (i.e. GLP 1)
Response from ZealthyJun 21, 2025
Thank you so much for your 5-star review! We're glad to hear the treatment is giving you that extra support on your weight loss journey. We’re here for you every step of the way.
JE
Jennifer
Unresponsive
Completely unresponsive and unfair. The company sent confusing information about storing the product and then wouldn't replace product when it became unusable during the long response time. Never got started using it because of the miscommunication, and now I'm stuck paying for the full membership period. Total scam.
Response from ZealthyJun 21, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
JM
Jenean M.
This was easy to do
It was easy and explained everything well.
Response from ZealthyJun 21, 2025
Thank you so much for your 5-star review, Jenean! We're glad to hear the process was easy and clearly explained. We appreciate your feedback and are here if you need anything.
