Sara K.
Initial experience great, but then it goes off the rails
Everything is easily accessible and runs smoothly for the first prescription. Refills never arrive and no amount of phone calls or messaging in the app yields answers — even after multiple missed doses. Zealthy continues to say the issue has been elevated to their pharmacy team who will reply in 1-2 days. Follow-up never occurs, just another round of “your case has been elevated” and you’ll hear back.
Response from ZealthyJun 23, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!