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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
So far things are good! I am super excited to see my results!! I haven't taken the medicine yet but it won't be long til I do.
Response from ZealthyJul 2, 2025
Hello Nina! Thank you so much for taking the time out of your day to write such a kind review about how using Zealthy has been for you. I love hearing that using us has been such a great experience so far. I know how exciting it is waiting for your first order, and we can not wait to hear of all your success. All of wish you all the best on YOUR journey!
AF
Ashley F.
Long wait time…
I found that there great with responding back but my glp medication is taking forever, I ordered and they charged me on June 13th and its July 1st, what was supposed to be 5-7 days has turned into 20+ days and still no tracking # just some generic excuse. Very frustrating!!
Response from ZealthyJul 2, 2025
Hello Ashley! I am truly sorry to hear that your Zealthy order is taking much longer than normal. I understand your concerns and I want to review your order right away to see what is taking longer than normal. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be there for you. Thank you!
JS
Jason S.
Smooth onboarding to a dumpster fire
The onboarding process is smooth and easy to navigate — health assessment, clinician review, outreach from coaches, etc. First prescription arrives quickly. That’s when things go off the rails. Once your membership fees are in hand, customer support takes a nosedive. Days pass with no response from the care team, even on important issues. When you do get a response, it’s a non-answer that “must be escalated to the pharmacy team, who will respond in 1-2 business days”. You’ll never hear from the pharmacy, and the next agent to respond will tell you the exact same thing. Your refills will be ordered, and they will certainly charge you for them, but the pharmacy doesn’t ship and no one can explain why. You’ll be entirely out of medication while waiting another 1-2 business days for the next non-answer. But don’t worry, you’ll get plenty of marketing messages from Zealthy in the meantime, encouraging you to try / buy new medications. Would not recommend to anyone who values their health.
Response from ZealthyJul 2, 2025
Hello Jason! I am truly sorry to hear that you are having this trouble with your order. I understand wanting to get answers right away, and I will do everything that I can to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I look forward to helping you. Thank you!
ER
Erin
Price goes up every month for the same…
Price goes up every month for the same amount of medication.
Response from ZealthyJul 2, 2025
Hello Erin! Thank you for reaching out. Pricing does vary based on medication type and dosing. If you are put on a higher dosage and receive more medication, then the price would increase. If you are staying on the same dosing, then the price would stay the same, unless there is a price increase from our partnering pharmacy. When placing your order, you will be charged the price given to you during the checkout process, so you know exactly how much you will be charged. If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
CW
Carrie W.
Can’t reach him at customer service…
Can’t reach him at customer service they overcharge you then they ignore you. I have been ghosted after paying $635 for a six month supply and the same month. They charged me $235 and a week later $199 for the medication and now in five days, they wanna charge me for $135 for the membership fee
Response from ZealthyJul 2, 2025
Hey Carrie! I am truly sorry to hear that you are having a hard time getting a hold of our team and are having trouble with these charges. I will do everything that I can to help you out. Please feel free to email [email protected] with the Subject Line "TrustPilot - Lydia" and I will be there for you. I look forward to your email and working 1x1 with you. Thank you!
JB
J B.
Zealthy can't be trusted!
Zealthy can't be trusted. They pretend to be selling you a weight loss drug, and they gather tons of your personal medical information. They collect your payment info midway through the process, so they can bill you even if you don't complete the application (I didn't complete it and they billed me for 'membership', something I never wanted and didn't know I was applying for, not until the last box which said "By proceeding, you confirm that you're aware that the compound GLP-1 is not included in the price of membership" I got a sick feeling when I read that box, knowing that this was a rip-off! I never checked the last box or finished the application, but the bastards billed me! Not for weight loss drugs, but for a membership to Zealthy. Now I am trying to get my money back and warning others not to go anywhere near this scam company. It is fraud and robbery, preying on the over weight and the elderly. BTW, you can see the sweet reply they made to this review below. It looks so sincere, but they send me emails like this too, and no matter what you do, they will not refund or cancel your membership (that you never intended to even have). SOLUTION: If you get tangled-up with Zealthy or a similar on-line creeps, just call your credit card company and explain the situation to them, they will refund your money and will make sure that Zealthy can't bill you ever again. It is that easy. I hope you found my review useful, I gave you all the info and the truth as I experienced it.
Response from ZealthyJul 2, 2025
Hello! I am truly sorry that you were charged for our services when you were not planning on using them. If there is anything else we can do to help, please feel free to email [email protected] with the Subject Line "Trustpilot - Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
CS
Carol S.
THIS COMPANY WILL SCREW YOU!!!!!!!!!
Do NOT use this company. You do so at your own peril. Everything is horrible about this company. They are deceptive in every aspect. They don't have poor customer service because they have NO customer service. They say they do, but they don't. Do not, do not, do not, do not, do not use this company!!!!!!!!!!!!!!!! Go to Orderly Meds.
Response from ZealthyJul 2, 2025
Hello Carol! I am saddened to read your review and see that you are feeling this way about our Care Team. We truly care about our patients and want to help you achieve your goal. I am so sorry that you did not experience this and would love to help resolve any issues you may be having. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be there for you. Thank you!
LB
Lisa B.
I lost 3 pounds can’t believe it never…
I lost 3 pounds can’t believe it never thought I would
Response from ZealthyJul 2, 2025
CONGRATULATIONS! What an awesome accomplishment. Lisa. I know how exciting it is to watch those pounds disappear. We could not be more proud of you and your hard work. Thank you so much for your kind feedback. We all look forward to helping you achieve your goal and wish you nothing but the best!