High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hi Jennifer, thank you so much for your feedback! We’re so happy to hear that your experience has been great. Your support truly means a lot to us, and we’re grateful to be part of your journey. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
DA
Daniel
Zealthy is a fraudulent telehealth…
Zealthy is a fraudulent telehealth "service". Avoid altogether. They are currently being sued by the DOJ and FTC (filed May 31, 2024) for unfair and deceptive privacy, data security, marketing and billing practices. Furthermore, as of April 23, 2026, the DOJ has moved to put a freeze on the company's assets and put them in receivership. CEO Kyle Robertson jumped ship from his previous company, Cerebral, after similar litigation was filed against that company back in 2022. Zealthy and Robertson have been implicated in what the DOJ has described as "systemic improper and dangerous telemedical practices", which includes "the routine ordering of prescriptions by foreign call center contractors and other non-clinicians with no medical license, including the systemic misuse of the names and National Provider Identifier (NPI) number of doctors to order many thousands of prescriptions for patients they did not actually treat or order a prescription for, without their knowledge or clinical supervision, even when they have never been employed by Zealthy". Reportedly, the stolen identity of one doctor was used to write as many as 8,000 prescriptions. Zealthy lost its medical merchant certification from credentialing organization LegitScript in 2025 after it failed to disclose the mentioned DOJ litigation. Ad platforms and payment processors dropped Zealthy which then created shell companies to get around it. Company executives also used credit cards to buy their own subscriptions, diluting the rate of consumer credit card chargebacks to improve their transaction dispute rates to make them look better for their bankers and lenders.
Response from ZealthyMay 18, 2026
Hi Daniel, we’re truly sorry to hear about your concerns and understand how alarming and upsetting this information must feel. We also understand your frustration regarding trust, billing, and the overall experience you described, and we sincerely apologize for the concern and distress this situation has caused you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
SS
Shirley S.
Medicine works very well to lose wait…
Medicine works very well to lose wait and for energy bust
Response from ZealthyMay 15, 2026
Hi Shirley, thank you so much for sharing your experience! We’re so happy to hear that the product has been working well for your weight loss journey and that you’ve also noticed an improvement in your energy levels. Hearing positive feedback like this truly means a lot to us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
JL
Joe L.
i was looking for a way to improve my…
i was looking for a way to improve my health by losing 15-20% of my body weight but these compounded pharmacies are popping up all over the place. well they all have deceptive advertising get started on glp-1 for 39 dollars a month and you cant see the actual price until you fill out there intake form and this one ROENRX ZEALTHY AND OTHER ALIASIS well with ROENRX was the company that stole from me. When i got through the intake your suppsed to get a doctor consultation anyway long story short i saw the actual prices but no until i entered my card info well i did i saw the real price was 297 month so i deleted my info and left. i notices they charged me 39 dollars so i called and complained i never went to checkout i deleted my info and left they were nice and refunded and apologized for the confusion. done right WRONG they billed me 135 the following month and keep saying over and over its against our policy to refund Isaid im not asking for im only asking for my stolen money back. they are being no help STAY AWAY THE ONLY THING YOULL LOSE IS YOUR MONEY
Another these companies do is notify you in advance what answers will not get you approved so lie is the inference.
Response from ZealthyMay 15, 2026
Hi Joe, we’re truly sorry to hear about your experience and understand how frustrating and upsetting it must have been to feel confused about the pricing, membership enrollment, and unexpected billing after you believed you had stopped the process. We also understand your concerns about transparency and communication, and we sincerely apologize for the frustration this situation has caused.
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
JS
jesscia S.
First of all I really do appreciate the…
First of all I really do appreciate the affordable price My health insurance would not pay for my treatments after the month of April I was charged $700 when this method was working for me I am very happy that I found AMRX The product is working everyone tells me how well I look with the weight loss. This really works I'm fading away to nothing that's just a joke but it's slow it's it's just it's not drastic it's very comfortable and I see and feel a difference all over my body I'm so grateful to have found this company and the product thank you so much!
Response from ZealthyMay 15, 2026
Hi Jesscia, thank you so much for sharing your experience with us! We’re truly happy to hear that you found an affordable option after your insurance stopped covering treatment and that the program has been helping you feel healthier, more comfortable, and confident in your progress. It’s wonderful to hear that you’re noticing positive changes throughout your body and that others are noticing too. Your kind words and sense of humor genuinely made us smile!
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
AG
Anna G.
The amount of people reaching out is…
The amount of people reaching out is overwhelming, but I appreciate the teamwork and professionalism.
Response from ZealthyMay 14, 2026
Hi Anna, thank you so much for your kind words and understanding. We truly appreciate your patience and are glad to hear that the teamwork and professionalism of our staff stood out to you, especially during such a high volume of outreach. Your support means a lot to our team. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
LL
Linda L.
Thieves
Charge you if you inquire and consider you a “member”. They and MEDVi state their website claims they can continue to charge even if you don’t use their services.
Response from ZealthyMay 14, 2026
Hi Linda, we’re truly sorry to hear about your experience and understand how frustrating it must have felt to believe you were charged simply for inquiring and continued to be billed despite not using the service. We sincerely apologize for any confusion regarding the membership and billing process and understand your concerns around communication and expectations. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
CA
Cris A.
1 star
1 star - TOTAL SCAM! DOJ SUES & FREEZES ASSETS - AVOID!
Zealthy is a predatory fraud ripping off desperate weight loss seekers like me. Signed up for $39 membership and immediately cancelled after finding out their fraudulent practices.
Got credited the initial $39 after 5 attempts but they charged me again for $135 without supplying me anything. They claim my membership was still active despite my cancellation. After threatening legal action, I finally got a refund but I’m holding my breath to see whether they continue to charge me. Too difficult to get my refund. Customer service stands by NO REFUNDS. Don’t waste your time with them. Email their community email and threaten regulatory or legal action.
CEO Kyle Robertson pulled the same at Cerebral (FTC settlement for data theft & fake reviews). Now DOJ/FTC sued them for illegal non-doctor prescriptions, patient endangerment, and asset fraud.
Proof:
Google United States Sues Telehealth Providers and Executives for Unfair and Deceptive Conduct
Response from ZealthyMay 13, 2026
Hi Cris, we’re sorry to hear that your experience left you feeling this disappointed and frustrated. We understand your concerns about being charged after believing your membership was canceled and how stressful it must have been to go through multiple attempts to resolve the refund issue. Your feedback regarding communication and billing transparency is important to us, and we apologize for the frustration this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
