Jt
Scam likely
Signed up in July and after going several days without getting a response from the care team I decided to cancel. Now, in September I’m being charged a $135 membership fee for services I’ve never used even though I wasn’t charged in August. Customer service was very unprofessional and rude when trying to discuss a refund. I would not recommend their services.
Response from ZealthySep 4, 2025
Hi Jt, we’re truly sorry for the frustration you’ve experienced, not hearing back from our care team, then being charged despite canceling, and not feeling supported in your refund request is understandably upsetting. That’s not the experience we want for anyone. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I personally respond within 1–2 business days and would love the chance to work with you 1:1 to resolve this quickly and fairly. Thank you for sharing your feedback. It helps us do better.