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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Zealthy has refused to accept my subscription cancellation. They have charged 2 months after my cancellation request. I spoke by phone, through text and through the Zealthy app with no resolution.
Response from ZealthySep 16, 2025
Hello Sherry! I am truly sorry to hear that you are being charged for our services when you are not using them. I understand wanting to receive help right away, and I would love to assist you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
I paid for a 3 month order of tirzepatide medication from Zealthy. I requested an update to my dosage as they did not tell me what my dosage would be after 4 weeks. Instead of giving me a dosage, they reordered another 3-month supply for me, costing $1,882.40. I said I did not order that and told them I do not want that order. They kept sending harassing text messages that they kept charging my card, which expired, and I need to update it. I repeatedly told them I do not want the order, I did not request it, and I will not update my card because I do not want to be charged. I asked them to stop texting me to update it to no avail. They eventually responded and confirmed that the order was voided and I would not be charged. I then received the order on September 11th, unbeknownst to me because it was left in the sun and is no longer good. I was not told to keep the order. I never even updated my card, so somehow they bypassed my old card to use an updated expiration which I did not provide. I called them and requested a refund, to which they told me they cannot refund me. I have called multiple times and was hung up on. They wrote that they “disconnected”, but no attempt was made to call me after the disconnection, despite them having my number on file. Then, after a lot of back and forth, over the course of days, they told me that I have to return the medication to get a refund. I did not order the medication and should not have to return it. That is soliciting and an unauthorized charge. They are holding my money hostage and refuse to refund me for the mistake that they acknowledged went through as an “error” in their system.
Response from ZealthySep 16, 2025
Hi Leya, we’re truly sorry to hear about the experience you had with the unexpected order, charges, and the difficulty you faced trying to resolve this. That’s not the kind of service we want you to go through, and we take your concerns seriously. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally respond to all emails within 1–2 business days and look forward to working 1:1 with you to resolve this matter. Thank you for giving us the chance to make this right.
CU
customer
I paid for the membership and the…
I paid for the membership and the medicine. I have not received the medicine and I keep reaching out and I keep getting the same generic response. I finally disputed the transaction with my bank and got a new debit card, because despite canceling my membership, they still attempted to charge me. This company is a SCAM!
Response from ZealthySep 16, 2025
Hi there, we’re truly sorry to hear about the frustration with not receiving your product, the repeated responses, and the unexpected charges even after canceling. That’s not the experience we want for you. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally respond to all emails within 1–2 business days and look forward to working 1:1 with you to resolve this. Thank you for giving us the chance to make this right.
BH
Brian H.
Total scam
Total scam. They charge you to make an account/become a member, then there is monthly fees prior to getting any medication. Then after I canceled my account they keep contacting me about signing up, unable to process my monthly fees even though I no longer have an account. Plus trying to contact them is a waste of time because there line is always "to busy with other clients" to answer.
Update:
The "company's" method of fixing the issue is sending me emails from 6 different people, all saying the same thing which included sending me a link to reactivate my account. The emails they sent were basically a automated message that made ZERO attempt to fix the issue. Giving them a 1 star was generous.
Response from ZealthySep 16, 2025
Hi Brian, we’re sorry to hear that the responses you received felt repetitive and didn’t resolve your concern. That’s not the experience we want for you. We’ve sent you an email and are hoping to work with you directly to get this sorted. We look forward to hearing back from you!
TK
Tk
I went into this with high hopes
I went into this with high hopes, great ad placements for their product, I saw some good reviews online, so I went ahead and paid for the consultation and the medicine. At around $300 all together I thought it was a bit pricey but trusted it would be worth it. After receiving my prescription I took it as directed. I lost zero pounds through the entire cycle. This product did nothing to curb my appetite either. It was as if I was given a placebo. In my opinion this company should be looked into. Side note, I was on the highest dose they sell. I emailed them and was informed that they sorry.
Response from ZealthySep 16, 2025
Hi there, we’re truly sorry to hear that you didn’t see the results you were hoping for and that your experience left you feeling disappointed. We understand the trust and investment you put into this journey, and it’s never our intention for you to feel let down. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally respond to all emails within 1–2 business days and look forward to working 1:1 with you to make this right. Thank you for giving us the chance to help.
DS
David S.
Been waiting on second mth supply…
Been waiting on second mth supply haven’t gotten it yet
Response from ZealthySep 16, 2025
Hi David, we’re sorry to hear you haven’t received your second month’s supply yet. We’ve sent you an email to help sort this out with your Zealthy account and hope to hear back from you soon!
BM
Brian M.
It’s easy to follow the instructions
It’s easy to follow the instructions. I have a decreased appetite and cravings. I’ve lost 15lbs in the first month.
Response from ZealthySep 16, 2025
Hi Brian! That’s amazing progress! We’re so glad the instructions were easy to follow and that you’re already seeing results with reduced appetite and cravings. Congratulations on your first 15 lbs. Keep it up, and know we’re always here if you need support along the way!
CS
customer Sibel S.
thank you for helpings
thank you for helpings
Response from ZealthySep 16, 2025
Hi there! We’re truly happy to know we could be of help to you. Your kind words mean a lot, and it’s wonderful to hear that you felt supported through your experience. Thank you for taking the time to share. Please remember we’re always here if you ever need any assistance again.