WellueReviews of getwellue.com

Zero accountability, zero acceptable customer service. They make it virtually impossible to return any purchase. Vague response to queries and questions. Want pictures and all error codes and reasons for their crap OS not working on your PC. Do not purchase this terrible product as all you will get is a useless expensive paperweight that you cannot return or remedy

Selbst 1 Stern zuviel aufpassen sie bestellen Ware dazu die man nicht will. Bei Annahmeverweigerungen muss man trotzdem bezahlen und bekommt die Ware nicht zurück .Diese Firma ist nicht zu Empfehlen. Vorsicht ist geboten

On 12/14 I bought a Wellue Pulse Ox monitor for a family member who was, unfortunately, put on hospice shortly after the order was placed. So I needed to return. Wellue's return policy requires emailing for authorization before they'll send you the product return address. They also require photos showing that the item is in "as new" condition. I have sent two emails to their customer service and included pictures. The first was sent 12/29/24 and the second 1/7/25. No response. When I tried messaging them on Facebook today, I got an autoreply that said, "It's time for rest" (They are CA- based and it was just after 1 PM PST. Maybe their customer service takes siestas?) so I was instructed to email their customer service department. I also called Wellue's phone number to see what would happen. Both times it rang and then disconnected shortly afterward. Done chasing my tail. If Wellue doesn't respond to my return request before the 30 day window closes, I will send Visa copies of the return request emails I've sent, explain to them that I could get no response from Wellue and request a chargeback. Come to find out, Wellue has an "F" BBB rating. Now I'm sure I know why!

Ordered an expensive ecg monitor costing over £500. Delivered late, then weeks later received a further invoice from FedEx for over £100 for duty and tax!! Website says all shipping costs are included but the company elects not to pay customs/import tax, putting the burden on the buyer without warning or notice. FedEx then pays this without telling you and invoices you for it later!

Probablement un site d’arnaque. J’ai passé commande sur le site. Impossible de payer. À chaque fois retour au panier après avoir entrer ma CB. 24h plus tard une série d’achats frauduleux avec cette même carte bancaire sur d’autres sites marchand. A fuire. Un aspirateur à carte bancaire.

Paid for a product but never received my item, been emailing trying to get some kind of assistance and have been getting nothing but the run around.

I payed for 2 diferent itens, but they only sent one. 100 dolars lost. Suport mail, no answer until now.

J'ai passé une commande pour un echographe. Le paiement a bien été validé et retiré de mon compte en banque. Néanmoins, la statut de la commande a été annulé ! J'ai reçu par mail comme quoi mes informations de livraison étaient frauduleuse or ce sont bien les bonnes. Je leur ai répondu par mail pour tout leur confirmer, envoyé d'autres mails et toujours pas de réponse !!