WellueReviews of getwellue.com

Product support was disgraceful, and these so called health products are a gamble with your own life and well being. I purchased a Resvent unit which smelt and occasionally shutdown. Three months after the purchase, I asked if it could be replaced and what the error code meant. They demanded I catch and film the code to prove it during the night. I initially gave up after the run around, I bought another unit cause I needed sleep. The next time I used it, the motor winding caught fire, filling my lungs with smoke. Wellue refused replacement of either the unit or part. Burned out winding; imgur. com/a/F2sEGdP

Wellue is a Chinese drop ship company with no US presence and terrible customer service. They do not accept my returns and will not refund you. I have over 20 emails with them yet to refund a defective item. Buy from a reputable company.

Wellue sold me a med device that stopped working after 30 months. The support is terrible. Broken English (Chinese) and you get on a merry go round where they repeat asking you the same questions or requests for videos which they then say they cannot watch. There is no option to escalate an issue. I should not have to buy it again after less than 3 years

I purchased this smart watch in order to be able to check my blood pressure anytime, found out that Systolic reading was very inaccurate, the readings were always below 115 while my Omron upper arm cuff and my CVS wrist cuff reading were 135 - 140. I emailed those data to Wellue support, Jennie response that the return approver was on vacation, had no timeline of return. That is not acceptable answer. After I demanded for return approval, she said she would process refund, but several days passed, I still have not seen my refund. They even blocked my product review on their website. After I posted review on Trustpilot, they finally refund my money and asked me to delete this review. All the reviews on Wellue website are screened by the company, the unfavorable reviews are blocked. I was scammed by the good reviews. If you want to buy smart watch for blood pressure, please do more research on the product and the reputation of seller.

The product (BP monitor) date and time is out of sync. There is no way to synchronise or set the date and time. The readings are varying a lot, hence the accuracy is doubtful. The app does not have any provision of use without sending the data to there servers. That is the data has to go to there servers first and then only will appear on the app. The privacy terms and condition is written Chinese. How can an American company have Chinese terms and condition? That makes this product suspicious. There is a chat option, but that again is a fraud. It is not online, it is just another alternative method of filling online form.

I used wellue and purchased a cpap machine. The name I got with receipt was You paid $465.00 USD to Shenzhen Livenpace T... I was suspicious because they did not request a prescription. I asked for a refund and got a lame answer so I think its a scam. I am so mad because it was a legit wellue site hijacked by Shenzhen whatever they are. I did report it to my credit card company. I will never purchase wellue anything again!

First unit was defective(unable to charge). Second unit sent as replacement has exactly same issue, charging port defective and unable to charge. It seems you guys running a scam. Why don’t you guys test the unit before shipping to the customer???

I bought this for my father who needed to monitor his BP during the night. Unfortunately, the accuracy is way off and we are having to return this.