Jo G.
Great service. Fast delivery
The purchase was seamless and I’m excited to upgrade it in two years. Great service overall.

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jo G.
The purchase was seamless and I’m excited to upgrade it in two years. Great service overall.
James
The whole process was very easy and straight forward. I dropped a star only because the shipment window came and went without any communication regarding the status of the computer. I did chat with customer service who stated the orders had backed up. They were very nice and changed my shipment from express to overnight. A few days later my M5 arrived!
Response from UpgradedNov 19, 2025
Makes sense! Sorry for that delay. As the holidays sales are ramping up, more issues are also popping up. On all sides… us, Apple, UPS, etc. Dinging us with a star is a great reminder that we need to be on top of things. Thank you for your review and very happy to have you as a customer. -John, CEO
Kevin
Delivered my new MackBook Air 15", with AppleCare, as promised with the option to be contacted to "upgrade" to a new Macbook in 2 years or keep it to own in 3 years. Delivery arrived quickly within the work week. Definitely recommended!
Sheriff
I needed a laptop for school and they really came through. Support replies fast and ready to assist . Great job Guys !!
Marina S.
It’s been great using , All thanks to a good friend on telegram @The_Worldbag , He put me on some real shit
Response from UpgradedNov 15, 2025
huh, is you’re review about Upgraded??? 😃
Eric
Buying was simple and customer care has been extraordinary!
Response from UpgradedNov 15, 2025
Thank you, Eric. Great to have you as a customer!!
Geoffrey
I was very happy to get my new MacBook with Apple care plus quickly and in good condition. UPS required a signature for MacBook and so wasn’t going to be home for delivery. The team at upgraded thankfully let me know I could choose to have it left with a neighbor, which worked out perfectly.
Greg
Customer service was good. Product exactly as expected.