Markus
Delivery was much longer then Apple…
Delivery was much longer then Apple could offer

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Markus
Delivery was much longer then Apple could offer
Ian M.
The service they offer is great, and they have fast ticket response times. My only concern was around their distribution network. Because they are using a distributor and not actually ordering direct from Apple, things that have next day delivery at the apple online store are backordered 2-3+ weeks when ordered through getupgraded, especially if it's a brand new product being launched.
Nektarios
They did pretty good. I’m hoping I get a phone call when it’s time for upgrade just hoping also that I will have it paid off when it’s time.
MAIDA K.
I am satisfied with the service provider
James
The whole process was very easy and straight forward. I dropped a star only because the shipment window came and went without any communication regarding the status of the computer. I did chat with customer service who stated the orders had backed up. They were very nice and changed my shipment from express to overnight. A few days later my M5 arrived!
Response from UpgradedNov 19, 2025
Makes sense! Sorry for that delay. As the holidays sales are ramping up, more issues are also popping up. On all sides… us, Apple, UPS, etc. Dinging us with a star is a great reminder that we need to be on top of things. Thank you for your review and very happy to have you as a customer. -John, CEO
Marina S.
It’s been great using , All thanks to a good friend on telegram @The_Worldbag , He put me on some real shit
Response from UpgradedNov 15, 2025
huh, is you’re review about Upgraded??? 😃
customer
The online store experience, product selection, approval process, support, etc. are all smooth as silk. The lead time on arrival is a bit long, but not horrible. My only point of feedback is I would have liked more information during that time. Such as: “we just sent your order to the factory”, “the factory is finished and will add your order to the next international shipment”, “your order is not it’s way from overseas - UPS will contact you when it lands!” or something like that. Otherwise great company and great experience. Will definitely use them again. 👍
Jeff S.
For the ordering of a new MacBook, they were very easy to use, quick approval, quick shipping, and fortunately I have great credit for the Affirm 0% plan. Now my review of them might be totally different when it comes time to actually getupgraded in two years. If they offer below market prices, I’ll keep them at 4 star but above market trade in prices and they will be 5 stars.