Steve B.
The right time and the right price
I picked the piece of equipment. I wanted just the way I wanted it and it was in my hands within a week. They provided me with a no interest financing option and now I am styling with a brand new Mac.

Hi 👋 We’re Upgraded!The easiest, most affordable way to get the latest MacBook with low monthly payments, AppleCare+ protection, and an option to upgrade every two years.How does it work?We spread the cost of a brand-new MacBook and AppleCare+ over 36 months:After 24 payments, you can upgrade to a new MacBook, or keep paying all 36 months to own your device outright.How does upgrading work? After 24 payments, pick your new MacBook. We’ll ship it to you. Transfer your data from the old device to the new. Return your old MacBook in our prepaid box. Once we confirm it’s in good shape, we cancel your last 12 payments and start you on a new set of 36.What if I don’t want to upgrade?No problem! Just complete all 36 payments and the MacBook is yours.Why choose upgraded?Some folks want the convenience of upgrades on autopilot, some just want low monthly payments. We're happy to have you either way.How do I get started? Head on over to our site! The first step of checkout is a pre-qualification with no impact to your credit score. See your exact monthly payment before committing.Who’s the lender?Affirm handles the lending side. We picked them because they make things easy to understand and easy to manage—just like we aim to do. Also, they have no late fees and no hard credit checks. So good.Why did you start Upgraded?Because we wanted a MacBook Upgrade Program for years, but no one was building it!We’re a team of designers, developers, and creators. Like you, the devices we use make us more capable, more creative. Superhuman. We believe choosing the right tech should be exciting, not complicated. It should fit your needs, your workflow, and your budget. No confusing financing. No trade-in headaches. Just a better way to own the right device -- whether new, used, or refurbished.We don’t have the perfect system yet, but we’re building it.Honestly, we see a massive opportunity to create a better kind of consumer electronics retailer. One that speaks clearly, treats customers w
Upgraded (getupgraded.com) has 428 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Steve B.
I picked the piece of equipment. I wanted just the way I wanted it and it was in my hands within a week. They provided me with a no interest financing option and now I am styling with a brand new Mac.
NM
I ordered, and was charged for, the 13-inch iPad Pro M5 with nano-textured glass. I received the 11-inch iPad Pro M5. I have emailed both Upgraded and GatorTec concerning this issue, and have requested it be corrected as soon as possible. Update: Good news is they were able to correct the issue asap! The Upgraded team was very quick in responding to my request, they overnighted the iPad I had ordered, and I didn’t have to wait for the incorrect to be shipped to their facility before they sent the correct item! No additional charges or hidden fees. Will be recommending to family and friends.
Response from UpgradedOct 26, 2025
Hi there! Yep, Apple distribution ships all devices for us, so seems like they had a mix up. We sincerely apologize and we are working to get you the correct device ASAP!
Randi
The process was easy from start to finish! After choosing my device with payment options and submitting my order I had my brand new MacBook in just two days! They kept me updated with communications the whole time. I was able to set up automatic withdrawal so I never have to worry about payments. I needed a computer for starting college courses and I could not afford to put out $1500 all at once. I was beyond stressed about how I was going to get a computer, then I found upgraded! Total lifesaver! Best part is the included AppleCare and the option to trade in later on, so I never have to worry about being without a working device. Hands down 10/10! Thank you upgraded!
Response from UpgradedOct 24, 2025
So cool! We’re glad you found us too, Randi!
Brett
I enjoy Apple hardware including Macs and iPads and like to upgrade every 2-3 years. This service will allow me to upgrade my MacBook Pro every 2 years as new updates are released. I have been looking for a service similar to this and jumped at the chance to try Upgraded out. The real question will be what the upgrade experience in 2 years looks like once I am eligible to upgrade. Very pleased so far as I ordered a MacBook Pro on Tuesday when my previous Mac received accidental damage that will require it to be sent in to Apple for repair. I cannot be without a Mac for an unknown amount of time while the repair is completed, so this was a perfect opportunity. I received the new Mac from Upgraded within 48 hours of ordering so I had very little down time.
Response from UpgradedOct 23, 2025
Love it hear it Brett! Excited to have you as a customer
Jon
The program worked exactly as advertised. The product was shipped quickly and arrived in great condition. I would not hesitate to recommend!
Jen
Great experience. Great communication. Macbook Pro arrived earlier than expected.
Kurt B.
Great concept, super easy process. Couldn't be more pleased.
Response from UpgradedOct 22, 2025
Hi Kurt! CEO of Upgraded here. Fair review. I looked up your order and I see that it took way longer than normal to get to you. You ordered on a Saturday, it should have shipped Monday and arrived by Wednesday. Looks like the timeline was: - Ordered: Saturday the 11th (Apple distribution warehouses are closed on weekends so nothing happens until Monday 🤦🏼♂️) - Processed: Monday the 13th (even though you ordered a base model, it was briefly out of stock) - Shipped: Wednesday the 15th (from Ontario, CA and proceeds to take all the way until Monday to get to you 😭) - Delivered: Monday the 20th My apologies for this. Thank you for being such a good sport about it. I hope you are enjoying your new beautiful machine. -John
Payton
Great service and product options on an easy to use website. Also allows for interest free long term financing which was a huge factor for me. Will use again.