Jenny S.
Do not buy through this company.
Do not buy through this company. Don’t trust the website, you press to buy 1 pair of socks and when the PayPal account comes through you have bought 4 . Completely fraudulent. Of course they can’t cancel the order as they have no contact . Or if you do it’s all automated, then they say it’s too late. I don’t even want the socks at this point. *After looking into this company,I now realise that this has happened to many many other people. So many complaints exactly the same as mine & it’s all the same response . I don’t trust them. Buyer beware !! The companies response is very automated, my advice is not to touch them with a 40 foot pole.
Response from SoothRelieveNov 6, 2024
Hello Jenny, Thank you for sharing your feedback with us. We're sorry to hear about any inconvenience you might have experienced with your order. Unfortunately, we couldn’t locate the order with the details provided here. To assist you as quickly as possible, we've requested additional information through Trustpilot. If you could kindly fill that out, we’d be able to assist you right away. Alternatively, you’re welcome to email us at [email protected] with your order ID or any additional details. We look forward to helping you! Warm regards, SoothRelieve Team




