SoothRelieveReviews of getsoothrelieve.com

refused to honor the refund for a wrong order, Poor customer service, and would not recommend anyone to this product. They promised a refund then renege. I have send 8 different requests and all I get back is a automatic generated reply that they will look into it.

They are a horrible company they don't fit and can't get a live person to talk to can't return order

DO NOT ORDER FROM THIS COMPANY. They are a scam. They pretend to be in your country as a legitimate business but they are not. Deceptive business practices!! Reply. Nice try at trying to make it seem like I'm not a customer and this is a fake review. You offered a full refund but only refunded a portion. We have communicated 11 times!!! I'll reiterate YOU are a scammer.

Do not order from this company I ordered 1x box of knee pads for £14.99 they charged me £80.55, I had cancelled within minutes but they went ahead and sent 10 x boxes, I ordered through pay pay who have been useless, i phoned pay pal as soon as i realised what they had done, they raised a dispute,they now telling me as they had arrived I would have to pay for them. I have now notified action fraud through my bank, as if you read these reviews you will see this is a common practice with this company, charging for more than you order, I have on numerous occasions asked them for their address to return them, suprise sunrise no amswer

DO NOT BUY FROM THIS COMPANY THEY WILL SCAM YOU. ALSO COMIFY LTD WILL CHARGE YOU FOR 4X AND 8 X YOUR INITIAL ORDER WITH NO WAY TO CANCEL . IF YOU HAVE BOUGHT FROM SOOTHERELIEVE OR COMIFY - ASK YOUR CREDIT CARD CO OR PAYPAL TO OPEN A DISPUTE TO GET YOUR MONEY BACK. BEWARE !!!

I tried to order a pair of socks at £39.75. When I tried to check out of their website, they had added another pair at £31.95 Every time I tried to check out, I was bombarded with other items I might want. I refused and finally got to the checkout and was asked to check and edit my order if necessary. There was absolutely no facility to edit and remove the unwanted additional socks, so I emailed them immediately, asking them to remove them. No reply so I send further emails. Eventually I was so frustrated with the lack of response, I asked them to cancel my order. I was horrified to see they had already taken the money from my account. I asked them how they had done this, when I had not clicked a box to say make payment. Not only had they taken the money, but they had done it in 2 stages rather than the one invoice I was presented with. I have had numerous communications with them to no avail. Initially they offered me a 40% refund and then 50% refund. I told them I wanted 100% refund and they said it was too late, the socks were on their way. I would have to return them in order to get a refund. When they arrived, the address was in Hounslow, so i said that's where I would return them to. Soothe-Relieve said I must return them to the USA, at my expense, with a tracking number, in order to get my refund. It has cost me £27.00 to return these unwanted socks. They have refunded me the £31.95 for the product THEY added to my cart which I did not want. I'm awaiting the refund of £39.75 and preferably, the £27.00 it cost me to return these unwanted and unordered goods. This company in my opinion, is an absolute crook. I asked them how I was supposed to edit/amend my order when there was no facility to do so, they have not answered this question, neither have they answered how they were able to take money out of my account. I have now cancelled this card as a precaution.

Ordered one pair $16.00 for my elderly father (with his credit card), and received confirmation of 5 pairs for over $100. I IMMEDIATELY tried to cancel the order and had to submit a request (which was not responded to), there is no way to contact the company other than this "request" submission. We have heard nothing. Thank you for stealing my elderly father's money.

Exactly as others have described-ordered 1 pair and had 4 extra pairs added. Cancelled-no response. Paypal refused to cancel the additional payment. Tracking link is to another dodgy health related site. And weirdly now the confirmation email has "disappeared" from my system. No idea how it's done but if you set up a dodgy system I suspect it's easy enough.. Moral: avoid websites with lots of self congratulatory verbage and whizzy "offers". Subsequently an email was sent to me. Needless to say nothing was received. Reviews through trust pilot are clearly pointless