Mary M.
Query scam
I ordered one pair of socks and agreed to pay by PayPal on going to my basket I find I have 1 pair + an additional four pairs!!! There was no way to delete the extra four pairs. I emailed within 1 hour of ordering. And several times thereafter. Only to be told my order has gone through. I have two transactions throughPayPal. I authorisedthe one payment at £14.95 but the other transaction went through automatically. I have called PayPal to attempt to retrieve the unauthorised payment of £52.00. Please do not buy from this company.
Response from SoothRelieveSep 30, 2024
Hello Mary, We appreciate you taking the time to share your thoughts. We’re truly sorry to learn that your experience wasn’t up to par. Your feedback is invaluable to us, and we’ll strive to do better in the future. Thank you for helping us improve. Warm regards, SoothRelieve Team 💙




