Merrell J.
I cannot rate low enough
I cannot rate low enough , I ordered 1 pair received and billed for 4 pairs . I can see I am not the only one to receive this problem. I contacted PayPal and opened a dispute in their resolution centre . After I explained this issue to PayPal they decided in favour of the seller . It’s a very dishonest way of treating people and making them pay for items they did not wish or order . I have requested a return address several times with no response . An email from a Johnber says they cannot refund to a PayPal account? I am trying to get both PayPal and this company to respond to my request
Response from SoothRelieveSep 30, 2024
Hello Merrell, Thank you for sharing your feedback. Our support team has reached out to you via email to address your concerns and provide a solution. If you haven’t received the message, please check your inbox (or spam folder), and feel free to email us directly at [email protected] to ensure we can resolve this for you as soon as possible. Warm regards, SoothRelieve Team




