Chunfang
User guide is not that clear.
User guide is not that clear

Protect what you love with Notion. Monitor your home, apartment, vacation property, or small business with a single sensor, no matter where you are.
Notion (getnotion.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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House Sitting & Security
Excellent

House Sitting & Security · Nashville, Tennessee
Excellent

House Sitting & Security · Fort Washington, Maryland
Excellent

House Sitting & Security · Hamilton, Ohio
Excellent
532 approved reviews, newest moderated first
Chunfang
User guide is not that clear
Hector G.
GREAT SERVICE
Response from NotionJun 6, 2022
Hi Hector. We are happy to hear you are having a great experience with Notion. Please don't hesitate to reach out if anything comes up. Thanks for being part of the best part of Notion.
Harun C.
Wish it actually made a sound when the door opened
Response from NotionJun 2, 2022
Hey Harun, Thanks so much for taking the time to leave Notion a review. We have noted your feedback and are always striving to create a better customer experience. Thanks again for your feedback about sensor preferences. Feel free to reach out if you have any questions or need anything, I’m happy to help. Have a great rest of your day.
Eric
Took forever. Weeks and 3 routers to get it to ‘work’. Still drops wifi regularly even when placed next to router. Please don’t buy this.
Response from NotionJun 1, 2022
Hey Eric, I want to profusely apologize for all the issues you experienced using Notion. I would be more than happy to work with you on this issue if you would ever want to in the future. Thanks again for your feedback. Notion recognizes we are not perfect. Notion is always working towards creating a better customer experience for all Notion's users. I hope you have a great rest of your day!
Charles M.
Excellent at detecting leaks and works well with IFTTT!
Response from NotionMay 31, 2022
Hey Charles, Thank you so much for highlighting our water leak detection! Notion is proud of our sensor's abilities to help home owners prevent big messes. Taking advantage of IFTTT integration is always a smart move! However, you should be receiving alerts for water leaks. Make sure that both on the Notion app and in your phone settings, you have enabled alerts. Feel free to reach out if you have any questions or need anything, I’m happy to help. Have a great rest of your day.
Carlene E.
Great customer service.
Response from NotionMay 26, 2022
Thank you so much for your amazing review, Carlene! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team here at Notion receives your feedback – they’ll be thrilled to hear your kind words.
David S.
connection to my wifi is marginal several false OPEN door alerts its ok for free, but we do not depend on these alerts.
Response from NotionMay 31, 2022
Hello David. We’re very sorry that your experience was less than ideal, and we hope you‘ll give us the chance to make this right. We will be in contact to address your issues.
Sharon F.
Still waiting for it to sync and give me proper notice of door open/closed.
Response from NotionMay 26, 2022
Thank you for taking the time to give us a review, Sharon. We sincerely apologize about the issues you experienced and any inconvenience this has caused. Someone with our Support team will be reaching out to you personally in the next 24 hours to touch bases. We’d love the opportunity to talk this through with you to make it right.