Sherree D.
I repeatedly emailed asking for an…
I repeatedly emailed asking for an update on the package and never got an answer. I was concerned that it may have been scam.

Protect what you love with Notion. Monitor your home, apartment, vacation property, or small business with a single sensor, no matter where you are.
Notion (getnotion.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
House Sitting & Security
Excellent

House Sitting & Security · Nashville, Tennessee
Excellent

House Sitting & Security · Fort Washington, Maryland
Excellent

House Sitting & Security · Hamilton, Ohio
Excellent
Showing 37 reviews with 3 stars · Clear filters
Sherree D.
I repeatedly emailed asking for an update on the package and never got an answer. I was concerned that it may have been scam.
Jennifer M.
The notion device is a very good idea, but we live on a peninsular and have lots of internet dropouts. To reset the device is a very big pain, I have to reset it at least 3>5 times a week, I would like to see the bridge able to a have cable connection which could help, and the software inside the device needs to have at least a 5 minutes grace before it disconnects. The idea is good but not perfect yet, Because of the bridge problems, I am not sure, I will be re-insuring with Honey anymore.
Gene D.
Not sure what magnets do in the system, but I have had to replace them twice in the short time I've had the system installed.
customer
Liked it until my front door stopped sending me texts with sound when it opens @ night. It hen I got a message that I had to buy a magnet for this to occur again. I did that, installed the magnet per instructions. I think I rec’d a sounded message one time. All the rest are silent messages.
Bernhard
The sensors are ok but I was surprised that they actually don't have motion sensing. It would be good if you could switch motion sensing on for when you go to bed or when you're not home so you can get alerted if there is someone moving around in your house that isn't meant to be there.
Michael A.
Sometimes when I am out of the house it keeps telling me a double locked door is opening & closing all by itself for around 1/2 an hour & has to be recalibrated constantly
Response from NotionJun 12, 2023
Hi Michael, Apologies for the trouble with the accuracy of your alerts! Our team will be happy to assist with optimizing that. To troubleshoot, start by re-syncing the sensor. In the app, click on the door task that is sending the false alerts. Then click on the "settings" tab at the top and click "Sync Door Task." Follow the prompts in the app to complete that process. Beyond that, our team will be in touch over an email to offer some specific suggestions. Feel free to respond to our message there if you need additional assistance. Best, Julian @ Notion Support
Sunstruct
Great product but extra sensors can’t be bought in Australia. Other that awesome.
Response from NotionMay 10, 2023
Hello Sunstruct. Thank you for taking the time to provider us with some valuable feedback. At this time we can only ship our products within the United States but we are working on fixing the shipping issue for the future. We do apologize for any inconvenience this may have caused. Thank you for being apart of Notion.
Paul F.
Some initial difficulties with setup, then seemed OK. App updated and required new log-in as old password did not work. Appears to be functioning as expected now.
Response from NotionApr 12, 2023
Hi Paul, Thanks for your review. Apologies for any issues with the system at the beginning! If there is anything that we can do to help troubleshoot any remaining issues, please let us know. We are available by email at [email protected].