NotionReviews of getnotion.com

Response from NotionApr 7, 2023

Hi there, Thanks for your review. I'm sorry to hear about the trouble with your leak detector sensor! Our team reviewed your system. We found that there might be some conflicting tasks on your sensors; a couple of them include the door task plus the leak task. Generally the sensor needs to "feel" what it's detecting, to accurately detect a water leak the pins on the back of the sensor need to get wet for a couple seconds. It's possible that a sensor can get wet and detect water even if it's attached to a door, but that would be a unique scenario. Our team will be in touch with a direct email to learn more. We want to make sure that your Notion system is operating as expected to the best of our ability. Best, Julian @ Notion Support

Response from NotionApr 6, 2023

Hi Ariyappal, Thanks for your review. I'm sorry to hear that the alerts have not been valuable to you!  Our team may be able to offer some advice to optimize settings and reduce any extra alerts that you may be receiving. For example, you can take advantage of home/away mode switching and then set your sensor so that it doesn't alert you when you are home. Please feel free to reach out to us at [email protected] and we will be happy to assist however we can.

Response from NotionApr 6, 2023

Hello Joel. Thank you for such wonderful feedback. We are happy to hear our system was super easy to install for you. Please let us know if anything ever comes up we can assist you with. We are always happy to help.

Response from NotionApr 4, 2023

Hi Connie, Thanks for your review. I'm sorry to hear that your system has been less-than-reliable! To troubleshoot, I recommend re-syncing your sensor to get it back on track. In the app, click on the effected sensor door task, then click on "Settings" and click "Sync Door Task." Otherwise I'll follow up with a separate email in case you need additional assistance directly. Best, Julian @ Notion