Shop Now Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding.We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.
Noosh (getnoosh.com) has 485 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
getnoosh.com
Website
getnoosh.com
Category
Clothing & Underwear
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I was asked to enter my order number for the relevant item. i repeatedly entered the order number given on the original email order confirmation and was told it was incorrect, so I was never able to complete my response as to why delivered product was unsatiafactory.
Response from NooshDec 14, 2025
Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Our customers can return or exchange using our returns portal (https://getnoosh.com/a/service/returns). Submitting a claim through the portal takes less than two minutes, and the customer receives a shipping label immediately after entering their information.
Our team has already contacted you to make sure the return process runs smoothly and quickly.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
MW
M W.
Waiting for Order
I placed an order on November 22 and received notification of shipping on November 23. Estimated delivery was November 30. On December 6, I looked up the tracking information with their carrier, UniUni. The tracking info said the package was out for delivery on December 2. It is now December 9. I have contacted Noosh twice on their website (they have no phone number listed). I have received no response.
I contacted the delivery company yesterday. They told me they had to change delivery drivers and that the order was "out for delivery" and that's all they could tell me. Not feeling good about this. Very bothered by the fact that Noosh has not responded to my inquiries.
Update: Response to Noosh - Thank you for your response. I first contacted you via your online chat 3 days ago, not yesterday. The only response I recieved was from your chat AI at the time of the chat. The carrier tracking info I have is for UniUni, not USPS. This is the first I've heard about reshipping my order. I appreciate that and hope to receive the order soon.
SECOND UPDATE: I received the re-shipped order on 12-15. Thank you.
Response from NooshDec 10, 2025
Hi Mary,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Your order was picked up by USPS, and it appears to have been lost in transit.
That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own. Whenever a package is delayed or missing, we immediately take responsibility.
You contacted us for the first time yesterday, and we responded that the issue had been escalated to the appropriate team for investigation. During peak times, it may take us up to one business day to respond. After reviewing your case, we discovered that we reshipped your order yesterday with express shipping and fully refunded you for the inconvenience, most likely before you wrote the review.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
RJ
Rachel J.
Super unhappy with my play shimmer…
Super unhappy with my play shimmer tights- I wore them for the first time last night and my big toes of both feet ripped already. I bought these because they were supposed to be rip resistant, turns out they’re just expensive regular tights. Wouldn’t recommend!
**edit- the original pair I bought was a gift for my sister, this pair was the first pair i wore myself.
Response from NooshDec 1, 2025
Hi Rachel,
We're sorry to hear about your experience, and we truly appreciate your feedback.
As a returning customer, you should already know that what you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!
Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
Our team will contact you to ensure that the warranty process goes smoothly and that you receive your replacement as soon as possible.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
IC
Izzy C.
Horrible experience
Horrible experience. Order never arrived & I received a mail notification that I owed shipping money in order to receive it. I think they drop ship their products from China. Scam.
Response from NooshNov 27, 2025
Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Like many online retailers, we rely on shipping carriers to deliver our products, and when their service falls short, it unfortunately affects the experience we can offer. Your order was picked up by USPS with all other weekend packages on the morning of 11/17, and it appears to have been lost in transit.
That said, unlike many stores—and even though this situation is not caused by us—we never leave our customers to deal with carriers on their own and whenever a package is delayed or missing, we immediately take responsibility.
After reviewing your case, we can see that our team has been in touch with you throughout the process. Once it became clear that the package was lost, they immediately offered to send a replacement. The reshipment was briefly delayed only because we were waiting for your preference regarding an item from your original order that went out of stock. After receiving your reply yesterday, the replacement order was packed the same day and will be shipped on the next business day.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
JM
Jessica M.
They ripped on my first wear :/
They ripped on my first wear :/
Response from NooshNov 26, 2025
Hi Jessica,
We're sorry to hear about your experience, and we truly appreciate your feedback.
What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!
Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
AS
Ali S.
Wore them one time
Wore them one time, completely ripped down the entire side with normal wear
Response from NooshNov 23, 2025
Hi Ali,
We're sorry to hear about your experience, and we truly appreciate your feedback.
What you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!
Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
We couldn't find a customer with your name. Please contact our customer service team at [email protected] so we can assist you in replacing your damaged product.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
LH
Lauren H.
AWFUL. One pair ripped after one wear and the other sagged past my knees the whole time. …
I bought 3 pairs in the correct size according to the website. I’m 5’8” 120 lbs so ordered a medium. They are gigantic. The fleece lined tights are comfortable but i brought them to wear on a trip to Paris and while walking around the city, I spent the whole day yanking them up bc they dropped to my knees permanently. It was so frustrating. The semi opaque black tights ripped after the first wear.
The customer service is awful and make the return process difficult. Do yourself a favor and get tights from a reputable brand. This is instagram fashion, I fell for it, and it’s a horrible waste of money.
Response from NooshNov 13, 2025
Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Regarding the rip after one wear, what you’re describing sounds like a product defect -we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!
Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
Regarding sizing, while our size chart is accurate for the vast majority of customers, different body types may cause some variations. Because of this, we allow our customers to try, exchange, or return any of our products.
Please check your email; our team contacted you several times to try to resolve your issues on the best possible terms, but you did not respond. We will try to contact you again to ensure that you receive a replacement as quickly as possible.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
AM
Ala M.
A Disastrous Experience with Noosh Tights - 1/10, Would Not Recommend
I'm still fuming as I write this review. I purchased Noosh tights expecting comfort and durability, but what I got was a pair of flimsy, rip-apart-at-the-seams disaster. Literally 2 hours after wearing them for the first time, they ripped while I was pulling them up after using the bathroom. I'm a self-described skinny person, so if they can't handle my slender frame, who's exactly are they catering to?
The real kicker was the customer service experience. When I reached out to report the issue, they asked me to file a claim. Easy enough, right? Wrong. When I tried to file the claim, I was told it's not possible. Are you kidding me? That's like saying "sorry, we don't actually care about our customers."
Needless to say, I will never be purchasing from Noosh again. Their tights are an insult to the fashion world, and their customer service is nonexistent. Save your money and look elsewhere. One star isn't even enough, but I'll give it to them for effort.
*Rating Breakdown:*
- Quality: 0/10 (ripped after 2 hours, are you serious?)
- Comfort: 2/10 (felt like I was wearing nothing)
- Customer Service: -5/10 (asked to file a claim, then said no)
- Value: 0/10 (don't waste your money)
*UPDATE:* I've attached a photo of the ripped tights as proof. Don't bother trying to contact me, I've already moved on from this nightmare.
Would you like me to suggest alternative tights brands or help you with anything else?
Response from NooshNov 10, 2025
Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback.
Because this is not your first or second order with Noosh, we hope you know that what you’re describing sounds like a product defect—we’re so sorry that happened. We’re proud of the quality and durability of our products—less than 1% of customers return our products for a refund!
Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
Our team will contact you to investigate the problem you encountered with our warranty portal and ensure you receive a replacement as soon as possible.
I would like to thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
