Shop Now Nude is not one color. There’s no such thing as one size fits all. Support should not be suffocating. And the products we wear? They should move with us. Enhance us. Celebrate who we are. And not squeeze us (literally) into a mold established by an outdated industry that hasn’t changed in decades. Because we prefer out of the box & deserve outstanding.We have big plans to continue challenging & reinventing bodywear products. We want to focus on that sweet spot where purpose, function & comfort meet your shape, shade & style.
Noosh (getnoosh.com) has 485 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
getnoosh.com
Website
getnoosh.com
Category
Clothing & Underwear
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I returned a pair of tights because they were too small. They took about a month to respond, when they finally did, I sent them the tights and they have yet to refund me. They literally stole my money.
Response from NooshMar 2, 2025
Hi Maria,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
After conducting a thorough review of your case, we discovered a technical error that caused the issue and corrected it. You disputed the charge and received your money back, so the case is closed in our system.
I would like to apologize again and thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers. We appreciate your time and hope to resolve this for you as soon as possible.
If you have any further questions, please contact our support team at [email protected].
Yours truly,
The Noosh team
KS
Krista S.
Zero stars
I’d rate zero stars if I could.
My tights arrived torn and customer service ignored my emails for 3 weeks. Finally responded but their response included asking questions that I’d already answered and offered no solution. I replied to that email but have not heard back.
I’ve posted comments on their Facebook that were all deleted or hidden and then I was blocked.
I filed a claim with my bank and the email proof that I have made attempts to send the tights back for a replacement or a refund with no response.
As of today the charge has been reversed and my money is back in my account. I’m hoping that after the bank finalizes their “investigation” that my money will remain in my account.
Do. Not. Buy. Their. Product.
Their response was full of lies. I didn’t wear the tights passed trying them on. They were torn out of the bag. They refused to let me return them and I emailed repeatedly over the course of several weeks getting no response from them. I started to spam their fb and all of my comments were deleted and I was blocked. After contacting my bank and reversing the charge, they finally contacted me back. Regardless. These tights are no good and the customer service is laughable.
Response from NooshMar 1, 2025
Hi Krista,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
We reviewed your case and noticed that you sent us a photo of your torn tights after wearing them. We immediately offered you a replacement pair, as we always do, and on 12/28 sent you a link to our warranty portal (https://getnoosh.com/a/service/warranty). It takes less than 2 minutes to submit a claim through the site, and the replacement pair is usually shipped the same day completely free. Nonetheless, two days later, you filed a credit card dispute, and we were unable to assist you further.
We want to thank you again. Your feedback helps us improve, and we are actively working to ensure a better experience for all our customers. We appreciate your time.
Yours truly,
The Noosh team
TA
Tanya
Dishonest and Disingenuous - Stay Away!
Agree with everyone complaining about their return policy. It is a dishonest and disingenuous return policy. I bought four items - 2 tights, 2 socks. Tried on one of the tights, it did not fit. Returned it along with the other tights (unopened). They sent me a return label and I sent back the items in original packaging, one completely unopened and a month later I noticed my refund had not processed. When I inquired they said the items received weren’t in accordance with their policy. I repeatedly asked for photos of what they received so I could see what was wrong. They said they do not provide that. Ultimately I found this and other websites calling them out for being fraudulent and I reported them to my credit card company. Stay away.
Response from NooshFeb 27, 2025
Hi Tanya,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
Our returns and exchanges policy is simple: if you are not completely satisfied with your new product, we accept returns for all orders within 30 days of delivery for a refund, no questions asked, and returns are always free. Customers can easily process a return or exchange by visiting our return portal (getnoosh.com/a/service/returns) and receiving a shipping label in minutes.
As we mentioned in our email to you, we identified the problem in your case and issued a full refund. We sincerely apologize for the inconvenience caused by our mistake.
Your feedback helps us improve, and we are actively working to ensure a better experience for all our customers.
Yours truly,
The Noosh team
KL
KL
AVOID at all costs!
AVOID!! I ordered to give this a try and received my order on Jan 13th and am STILL going back and forth with their "customer service". They do not respond in a timely fashion or sometimes even at all! The do not state their name, repeatedly ignore requests for their business address and phone # that their company is registered under. Long story short, I did all my due diligence to ensure I would be refunded, and was TOLD by whoever is emailing me as the "Noosh Team" that I could absolutely be refunded instead of exchanging. I took care to make sure this was packaged nicely and got a tracking number from USPS. It was accepted by them on 2/3 and now they are giving me some excuse that it didn't return to them in an acceptable condition. The product was never worn, I placed everything back in the package the way it was delivered to me, and now they tell me they will not refund me , but could offer a replacement. This is the worst customer service, they just ignore you and give you the run around because they don't want to do right by the customer only themselves. I did some digging online and it looks like they PAY to have their address / contact info hidden. SHADY!!! Just don't even waste your time or money. Hoping they will come through and make it right. I would consider changing/updating this if they choose to do the right thing but I cannot help but feel like they are being dishonest and scamming people. Its going to be a long process but I am going to be reaching out to the BBB because it is just unacceptable and I shouldn't have to forfeit when I did everything the right way.
Update-3/2-after writing this review, it’s been silent (in my email thread with them) but I got an email from TP saying that they replied to my review, (of course they did) giving me their refund policy which I was already well aware of the details on, and asking for my full name and phone number (which they already have) and a reference # ( which I was never given). I suspect they aren’t planning on replying to my last email still ignoring my request for the address their business is listed under and phone number. They had asked me if I wanted a replacement product and I asked if they were paying for the shipping as well and haven’t gotten an answer.
Response from NooshFeb 26, 2025
Hi,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
Our returns and exchanges policy is simple: if you are not completely satisfied with your new product, we accept returns for all orders within 30 days of delivery for a refund, no questions asked, and returns are always free. We reserve the right to refuse returns for damaged products, but even in those rare cases, we always strive to find a solution for our customers. Customers can easily process a return or exchange by visiting our return portal (getnoosh.com/a/service/returns) and receiving a shipping label in minutes.
We are looking for your information and would love the opportunity to make things right. Please reach out to our support team at [email protected] with your order details so we can assist you further.
Your feedback helps us improve, and we are actively working to ensure a better experience for all our customers. We appreciate your time and hope to resolve this for you as soon as possible.
Yours truly,
The Noosh team
LC
Liz C.
Terrible Experience – Do Not Buy!
I’ve never in my 30 years of life had to write a review on a clothing item, let alone on Trustpilot, but here we are. I STRONGLY advise against purchasing from this company unless you're absolutely certain of your size and color choice. I wish I had known this. If you try it on for even a second and return it, they WILL NOT refund you. The refund process is incredibly difficult and frustrating. They also have HORRIBLE customer service and will not respond to you. You’re left with no assistance or resolution. You've been warned—this company makes returns nearly impossible and does not care about its customers!
Response from NooshFeb 26, 2025
Hi Liz,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
Our returns and exchanges policy is simple: if you are not completely satisfied with your new product, we accept returns for all orders within 30 days of delivery for a full refund, no questions asked. We reserve the right to refuse returns for damaged products, but even in those rare cases, we always strive to find a solution for our customers. Customers can easily process a return or exchange by visiting our return portal (getnoosh.com/a/service/returns) and receiving a shipping label in minutes.
We are looking for your information and would love the opportunity to make things right. Please reach out to our support team at [email protected] with your order details so we can assist you further.
Your feedback helps us improve, and we are actively working to ensure a better experience for all our customers. We appreciate your time and hope to resolve this for you as soon as possible.
Yours truly,
The Noosh team
EL
Elle
Don’t buy. It’s a scam
Don’t buy. They’re a scam. Terrible quality and terrible customer service.
Response from NooshMar 3, 2025
Hi Elle,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
Although tights are naturally delicate, we’re proud of the durability of our products—less than 3% of customers return for a refund! While we always encourage careful handling, we understand that things happen and often offer replacements because we want you to fully enjoy the Noosh experience.
We reviewed your case and noticed that the tights you bought ripped on the first time you wore them. Despite the fact that it had been more than a month since they were delivered, our customer service team immediately sent you a replacement pair, which arrived on February 15. Our customers can replace damaged products using our warranty portal (https://getnoosh.com/a/service/warranty). Submitting a claim through the portal takes less than two minutes, and the replacement pair is usually shipped for free the same day.
We want to thank you again. Your feedback helps us improve, and we are actively working to ensure a better experience for all our customers. We appreciate your time.
Yours truly,
The Noosh team
GA
Gabby
My sheer tights ripped during my first…
My sheer tights ripped during my first wear. When I reached out to customer service, they directed me back to the website to fill out a form. My RMA request finally went through and I received a gift card to reorder the tights as I was outside the return window. This would have been satisfactory had the gift card amount been enough to cover the cost of the tights, tax, and shipping. My original tight purchase was while they were on sale, so I had to spend $10 to get a replacement pair of tights that will probably rip the first time I wear them AGAIN. And now I'll be stuck in an endless loop of giftcards for a shit product I don't want. Don't waste your money here.
Response from NooshFeb 22, 2025
Hi Gabby,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
Although tights are naturally delicate, we’re proud of the durability of our products—less than 3% of customers return for a refund! While we always encourage careful handling, we understand that things happen and often offer replacements because we want you to fully enjoy the Noosh experience.
We requested additional information about your order, but received no response from you. We’d love the opportunity to make things right. Please reach out to our support team at [email protected] with your order details so we can assist you further.
Your feedback helps us improve, and we are actively working to ensure a better experience for all our customers. We appreciate your time and hope to resolve this for you as soon as possible.
Yours truly,
The Noosh team
DW
Debbie W.
Will not provide a refund
Sizing is off. Product is simply weird. They are refusing to provide a refund even after I returned the product with a label they provided. Say they can't accept worn, dirty or damaged returns. My return was none of those as I couldn't get them past my knees. They were never worn. I filed a dispute with my credit card company. Let them deal with them. UPDATE: As you can see, they responded to this compaint. Even went so far as to send me a $75 gift card (which I won't be using as I don't like their product) AND promised a full refund within 7 days. That was like 14 days ago. This company is BAD NEWS. BEWARE!!!
Response from NooshMar 1, 2025
Hi Debbie,
We're sorry to hear about your experience, and we truly appreciate your feedback. Providing excellent service is our top priority, and it’s disappointing to hear that we missed the mark.
After conducting a thorough review of your case, we discovered a technical error that caused the issue, corrected it, and issued your refund immediately.
I would like to apologize again and thank you for your feedback, which helps us improve. We are actively working to ensure a better experience for all our customers. We appreciate your time and hope to resolve this for you as soon as possible.
If you have any further questions, please contact our support team at [email protected].
Yours truly,
The Noosh team
