getneuromd.com is listed under Health Equipment.
getneuromd.com (getneuromd.com) has 197 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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R. T. “TOM” F.
REDUCED PAIN...AIDED MOBILITY..
Response from getneuromd.comOct 5, 2026
Hi Tom, hank you for the review! Great to hear it's reduced your pain and improved your mobility. Reach out anytime if you have questions.
Barbara W.
Was pleased that I received a fast response and very professional. I’m happy with this company.
Response from getneuromd.comOct 5, 2026
Hi Barbara, thank you for the review! Glad the response was quick and handled to your satisfaction. We're happy to have you with us.
Cassandra
Not sure yet if the NeuroMD is helping more than a regular TENS unit, but I use it every day.
Response from getneuromd.comOct 5, 2026
Hi Cassandra, thank you for the feedback! Appreciate you sticking with daily use even while you're still weighing it against a regular TENS unit. We're always here if you'd like to talk through what to expect as you continue.
G C.
It just works. Great, it's only been 6 weeks and I am improving already
Response from getneuromd.comOct 5, 2026
Thank you for the update! Six weeks in and already seeing improvement is a great sign. We're always here if you have questions along the way.
Joy D.
This was a lot of money, for very little result. I really do not use this device. I have more pain after use. I do not recommend.
Response from getneuromd.comOct 5, 2026
Hi Joy, thank you for letting us know, and I'm sorry to hear this. Your safety and comfort are our top priority, so we want to look into this properly. Kindly give us a quick call or email so our team can understand what happened and help from there.
Jane
Explained the difference between this product and other modalities, which, as a healthcare provider, was vital. I used this for a long standing problem of mine and am well pleased. I am nearly 80 and don't expect miracles but have noticed a very significant positive change.
Response from getneuromd.comOct 5, 2026
Hi Jane, thank you for sharing this, and especially for your perspective as a healthcare provider. That context means a lot. Nearly 80 and still finding meaningful improvement on something you've dealt with for so long is wonderful to hear.
Shari P.
Well I spoke too soon about outstanding customer service as I received a response to contact customer service for help and have done so multiple times with no response. Therefore, my review has been updated to reflect this lack of service. I love the device and have been using it for about a year. It is helping. My concern is that it has stopped working multiple times for no reason. I keep it charged and change the pads often. In fact, while using a brand new pad out of the package, it failed to work. Sometimes it is the remote and other times it has been the device itself. Customer service was initially helpful, but stopped after I reached out again as requested in their response to this review. Now, they do not respond. I would like to be able to depend on the device and not be apprehensive about whether or not it will function when I need it the most.
Response from getneuromd.comOct 2, 2026
Hi Shari, thank you for the thorough feedback, and so glad the customer service side has consistently come through for you. I'm sorry the device itself hasn't been as dependable. Repeated issues with both the remote and the unit, even with a brand-new pad, isn't what we want you dealing with. Kindly send us a quick call or email so that our team can look closely at what's going on and get you something you can rely on. Here to help.
Billie J.
It is okay… not much help. I had an epidural steroid injection last Wednesday so I cannot use it. I have to ask my pain management doctor first to be sure that I can go back to use it.
Response from getneuromd.comOct 2, 2026
Hi Billie, thank you for the update. Understandable that you're pausing use while coordinating with your pain management doctor after your recent procedure. We're here whenever you're ready to pick back up. Feel free to reach out with any questions in the meantime.
