getneuromd.comReviews of getneuromd.com

Response from getneuromd.comOct 15, 2026

Hi Ted, thank you for being candid about this, and I’m sorry the device hasn’t made a difference for you yet, especially with everyday activities like walking and standing. We’d like to look more closely at how you’re using it and see if anything could be adjusted. Please send us a quick email and our team will work through it with you. We're here to help.

Response from getneuromd.comOct 12, 2026

Hi Tony, thank you for being upfront about this, and I’m sorry the results haven’t been what you were hoping for. We’d like to understand more about your experience and see if anything could be adjusted. Please send us a quick email and our team will work with you directly.

Response from getneuromd.comOct 8, 2026

Hi Dan, I appreciate your candor, and I’m sorry the results haven’t lived up to what you were hoping for. It means a lot that you’re sticking with it. We’d like to go over how you’re using the device to see whether anything could be fine-tuned, so please send us a quick email and our team will work through it with you. Here to help.

Response from getneuromd.comOct 2, 2026

Hi Shari, thank you for the thorough feedback, and so glad the customer service side has consistently come through for you. I'm sorry the device itself hasn't been as dependable. Repeated issues with both the remote and the unit, even with a brand-new pad, isn't what we want you dealing with. Kindly send us a quick call or email so that our team can look closely at what's going on and get you something you can rely on. Here to help.

Response from getneuromd.comAug 31, 2026

Hi Cheryl, thank you for letting us know, and I'm sorry the unit isn't staying on. That's not normal and we'd like to get it fixed for you. Please send us a quick email so our team can troubleshoot with you and sort out next steps. Here to help.

Response from getneuromd.comAug 13, 2026

Hi Charles, thank you for the feedback, and I'm sorry for the delay and lack of an update on your refund. That's not the experience we want for you, especially after waiting three months. We'd like to get this resolved right away. Kindly send us a quick email so we can confirm the status of your return and follow up on your refund directly. Here to help.

Response from getneuromd.comAug 10, 2026

Hi Keith, thank you for the feedback, and glad to hear the pain relief itself has been great for you. I'm sorry the last batch of pads didn't hold up like your first order did. That's not typical, and we'd like to make it right. Please reach out to [email protected] with your order details so our team can look into it.

Response from getneuromd.comAug 10, 2026

Hi Claudia, thank you for the honest feedback, and I'm sorry you haven't seen improvement yet with your low back pain. Three weeks in with daily use on M2-24 is helpful context and we'd like to take a closer look at your settings and usage to see if anything can be adjusted. Please reach out to [email protected], and our team will work with you directly.