LootLoot is a fully automated platform that offers quick, flexible credit solutions for businesses, sprinkling a touch of magic onto their financial journey.
Loot (getloot.com) has 234 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Boston, Massachusetts
Excellent
Investments & Wealth · Boston, Massachusetts
Excellent
Investments & Wealth · New Bedford, Massachusetts
Excellent
Investments & Wealth · Boston, Massachusetts
Excellent
234 approved reviews, newest moderated first
Jimmy
She really helped me to understand my payments.
Response from LootFeb 4, 2026
Thanks for the great review! We’re so glad Manuela could help break everything down and make your payments easy to understand. She’s a real star on our crew, and we love hearing that she made the process clearer and smoother for you. We appreciate you choosing Loot, and we’re always here if you need anything!
Richard
Loot has helped me grow my business, responded to all my concerns within minutes, worked not only within positions i have with Loot, but helped with my goals on positions I've had outside of Loot. I presented my plan for growing into 2026 season and the team at loot never argued for 100% lending rights to us but adapted their strategies to fit my goals and milestones. I can say without a doubt that my experience with loot has been better than my experience with my own bank. Lastly their early pay off is significant and definitely challenges the idea that lenders and lines of credit through companies like loot is too high interest. In simple terms, Loot and I agreed on terms and those agreements have been held to the highest of standards that i am grateful for. I will continue to be a client of Loots for the remaining future of my business.
Response from LootFeb 2, 2026
Thank you so much for taking the time to share this—your words mean a lot to our team. We’re proud to support not only your funding with Loot but also your broader goals outside of us, and we truly appreciate the trust you’ve placed in us to be part of your growth into 2026. It’s great to hear our responsiveness, flexibility, and early payoff options have made a real difference compared to traditional banks. We believe in working alongside our customers and adapting to their plans, not the other way around, and we’re grateful that approach has resonated with you. We’re honored to have you as part of the Loot community and look forward to supporting your business for many years to come.
TALISHA
Guillermo was great! He took the time to understand my problem and efficiently resolved it within a short period of time. Overall, wonderful customer service provided which definitely encourages a continued business relationship.
Response from LootFeb 2, 2026
Thanks a ton for the awesome review! We’re lucky to have Guillermo aboard—he’s truly an amazing pirate and always goes the extra mile to help our customers navigate rough waters. We’re stoked he could understand the issue quickly and get everything sorted for you in no time. Your support means the world to our crew, and we’re excited to keep sailing alongside your business!
H.A
Paying on time and never missed one payment , after my third withdraw they frozen the credit limit and wont allow me to withdraw any more .. I was thinking by paying on time and never missed one payment and paying 7x what I borrowed that we would build a good relationship together, but they actually did the opposite.. but I’m glad they did , that made me realize how stupid i was browsing money with payback that exceeded 7x what I borrowed.. I found different lender with very reasonable rates and easy to payback and every time I make payment on time they increase my limit not freeze my limit like loot did.
Response from LootFeb 4, 2026
Thanks for sharing your experience, and we’re sorry to hear you felt disappointed. We understand how frustrating it can be when access to funds changes, especially after you’ve worked hard to stay on top of payments. Credit limits can sometimes be adjusted based on broader account reviews and risk checks, not just payment history alone, and we know that can feel unexpected. We’re glad you were able to find a lender that’s a better fit for your needs, and we genuinely appreciate the opportunity to have worked with you. If you ever want us to review your account or walk through what happened in more detail, we’re always happy to help—just reach out to our team anytime.
Jaime D.
We are a bookkeeping firm that has worked with so many lenders for ourselves and our clients. Loot is so easy to work with and has EXCEPTIONAL customer service that is worlds away from their competitors! We were having a hard time getting a payoff letter to consolidate our funding with Loot and Ted was so patient and great with following up so he could get us to the finish line! We couldn't have done it without his expertise and follow up.
Response from LootJan 27, 2026
Thank you for the kind words and for trusting Loot. We’re glad Ted helped steer things smoothly to the finish line — a true Boston legend and a captain of our crew. It means a lot to hear we stand apart from the rest of the fleet.
Jeffrey C.
Ted made this process super easy, hes very helpful and because of him I will continue to work with Loot!
Response from LootJan 27, 2026
Thank you for the great feedback! We’re glad Ted made the process smooth and easy — he’s a true legend that guy!
RCH
Amazing experience
Response from LootJan 27, 2026
Thank you! We’re glad you had an amazing experience!
DA
I worked with Horton Denis, and he was fabulous. He answered all my questions, and was very patient with me through the process. In a very stressful time, it was something that was a little easier.
Response from LootDec 29, 2025
Thank you for sharing this. We’re so glad Horton was able to support you with patience and clarity during a stressful time. Making the process feel a little easier when it matters most is exactly what we aim for, and we’ll be sure to pass your kind words along to him.