customer
Great service
Great service
Response from LootAug 29, 2026
Thanks for the kind words. Glad we could deliver a great experience!

Loot is a fully automated platform that offers quick, flexible credit solutions for businesses, sprinkling a touch of magic onto their financial journey.
Loot (getloot.com) has 234 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Boston, Massachusetts
Excellent
Investments & Wealth · Boston, Massachusetts
Excellent

Investments & Wealth · New Bedford, Massachusetts
Excellent

Investments & Wealth · Boston, Massachusetts
Excellent
Showing 12 reviews with 4 stars · Clear filters
customer
Great service
Response from LootAug 29, 2026
Thanks for the kind words. Glad we could deliver a great experience!
customer
Approved quuckly and Made a draw but don’t see the funds yet
Response from LootSep 15, 2026
Thanks for the note — glad the approval and draw went quickly. If the funds still aren’t showing, please email [email protected] and our team at Loot will help track it down right away.
Double M Grading and S.
New customer experience was efficient with quick delivery of funds.
Response from LootDec 29, 2025
Thank you for the feedback. We’re glad the onboarding was efficient and that funds were delivered quickly. We’re always working to improve the experience and appreciate you choosing to work with us.
customer
I am revising my review because they truly have been as helpful as humanly possible in a bad situation. I wish that the terms had been more upfront, but I really do genuinely appreciate their human approach and willingness to work with you without penalty. I have worked with a lot of lenders, but I have never had one treat me like a human before. That deserves recognition.
Response from LootDec 29, 2025
Thank you for updating your review. We truly appreciate your honesty and the recognition. We know tough situations aren’t easy, and it means a lot to hear that our team showed up and treated you like a person—not a number. We’re grateful you gave us the chance to work through it together, and we wish you smoother days ahead.
Pamba L.
So my 4 star is for how fast they approved me and provided funds but mostly for Tedd Dover. He was absolutely wonderful!, he answered all my questions and even gave me his private email so I could follow-up and get answers immediately. That less star is repayment is weekly which was a killer! I took 10k and 7 days later they withdraw $3,600 from my account as repayment. That makes it very tough to keep up with the repayment.
Response from LootNov 13, 2025
Thanks for the feedback — and for the shoutout to the legend which is Ted! We're glad the funding was fast and the service helpful. Just to clarify, the $3.6K was the first of four monthly payments, based on the terms selected. Since you paid off early, no extra fees were added. We're always working to offer even more flexibility — and truly appreciate you being a great customer.
Saul
The partnership between Get Loot and Lendzi with product training is lacking as well as real time process for escalation resolution for clients. There needs to be better training on customer escalation management. Changing my review due to the CEO responding to my concerns in a professional and customer friendly manner. I'll be using my Get Loot account soon and am hopeful that the CEO's leadership will be reflected in my next experience.
Response from LootJul 31, 2025
Thank you for taking the time to share your experience. We're truly sorry it didn’t go as it should have — clear communication and well-handled escalations are crucial, and in this case, we fell short. We're actively working with both our internal team and our partners at Lendzi to improve training and alignment, especially around customer resolution. That said, we do hope the overall potential of the product and our follow-up showed that we’re committed to doing right by our customers. Thanks again for the valuable feedback. It helps us get better every day.
Ty
Easy to use system. Our broker was helpful and friendly.
Response from LootJul 29, 2025
Thanks for the kind words! Great to hear the system was easy to navigate and that your broker made the experience a positive one. We’re all about making things simple and supportive from start to finish.
customer
They approved us but the deal they gave us wasn't very good and the interest rate was sky high. i gave them a 4 bc they approved us at all tho. As soon as I took the money out, I realized how expensive it really was and I repaid the money immediately and they didn't charge me interest bc i paid it back so quick. But, I noticed that if you wait any longer than a day or so to pay it back they will charge you for a whole month and you have to request a payoff amount and only then can you get 50% discount. And there's no way to adjust your weekly payment. Like they set it and you can't adjust it to go higher in increments, otherwise you have to request to just pay it all off in one lump sum and that is the only other option. I was grateful they were willing to work with us, but at the same time, we didn't want to use the loan bc it was just a bad deal in terms of interest for the time frame borrowed.and it was on a weekly payment and we need a monthly payment.
Response from LootApr 1, 2025
Thanks for your honest and thoughtful feedback - we really appreciate it. We're glad we were able to get you approved and that our team worked with you on a quick repayment without charging interest. That said, we hear you on the structure and flexibility of the offer. We're always working to improve our products and make them more transparent and flexible, including things like repayment options and clearer payoff processes. Your input helps us get better, and we hope to earn a 5-star experience from you next time!