LivewireReviews of getlivewire.com

Livewire was quick to respond to a configuration issue I had with my system. The two techs they sent were courteous and very knowledgeable and accomplished the work in a short time. Thanksyou.

The technician was on time and very efficient. He connected the components and tested the living room TV set, which worked fine in HD. However, he gave us verbal instructions to connect the other 3 sets, and after we connected each one, we could not get HD on any of them. I called Livewire to report the problem, and since it was the end of the workday on Friday, no one returned my call. On Saturday my wife had to call Verizon Technical Support to get the problem rectified. She was on the phone for over an hour, trying suggestions he gave her, until finally, his suggestions were successful. I had hoped that I would receive better follow-up from Livewire. Unfortunately, we remain disappointed.

The technician did a good job setting up our Karaoke machine. We will need a follow-up visit to make sure all is 100%.

Installation of WiFi throughout the house was excellent. Installation of router and switches in cramped equipment space revealed some lack of planning, but was ultimately successful. Overall, I was quite satisfied.

The whole process was very smooth starting with the design, quoting and finally the installation. Technician was extremely knowledgeable and focused.

The appointment was for 8:00. The service technician showed up at 9:30. He did finish the job around 12:00. I've noticed several glitches with the remote. It does not turn on/off the DirectTV receiver. You have to manually turn it on. It doesn't always switch between modes by changing the inputs or turning on the components.

Livelier sent two technicians to my home to help sort out some complicated wiring for a multi-room stereo system, bringing our capabilities up to current standards with WiFi digital capabilities over older equipment. The guys were on time, very efficient with their time and completely effective in making the requested updates/changes. We are completely satisfied with their work as they ensured that everything worked as expected before leaving the site. It's challenging to marry older audio tech with newer devices to bring the functionality of both to a home. These guys deliver. I highly recommend Livewire.

This was honestly one of the best service experiences I have ever had. From the initial call to Brad to place the order, the follow up from Henry, Brad and Scott, and the actual service by Mark! Mark stayed at our house until we had thoroughly tested the remote and asked every question possible. He made adjustments based on our feedback quickly and then had us retest! Overall this is a very customer focused company end to end.