Mary M.
For me, Livewire was a complete disaster
Mine was a complicated installation, granted. But Livewire shouldn't have taken it on if they had doubts, The system was so undependable, the components had to be replaced so often & the service was so terrible that I've given up maintaining it. $40,000+ down the drain.
Response from LivewireMay 1, 2014
We offered to replace out of warranty equipment at our cost as a goodwill gesture. The client insisted we do the work for free or she wouldn't move forward. We did our best and still remain ready and willing to work with her.