Tai New Y.
Repeat blood drawing horror with Getlabs San Diego
I wrote about the traumatizing experience I had with Getlabs San Diego and you can read the review below. Getlabs literally sent the same incompetent technician named ERICK to draw my blood and he AGAIN failed to draw blood. Why he is still on the job and untrained is beyond me. The Supervisor MIGUEL is unhelpful and useless. He does not give a damn about your health. My original story is as follows: Horror blood drawing experience. Period. If it were possible to give this company a MINUS ONE star, I would do it. Please believe the negative reviews. The person drawing the blood was late, then he totally failed to draw my blood. Failed. Literally failed. And when he pulled out the needle, I had blood spill everywhere-- my clothes, the floor, my bed. My hand is swollen and bruised. I was suppose to have this done between 10 a.m. and Noon. I was due to leave a flight out of the country the next day, now they say they are sending someone else between 3.30 and 6.30 p.m. Starving. And the supervisor on the phone told me "Oh, you can just eat if you need to", when my labs require me to fast!!!! I paid over a $1000 for this B.S. LIFEFORCE, find a new subcontractor or you will lose business. And Getlabs, instead of coming here questioning the authenticity of real reviews, you should be questioning the effectiveness of your hiring practices and your ethics. UPDATE 1: I cannot reply to your response directly, so adding my response here: STOP being so defensive and take honest feedback and fix it because the concept is a good one if executed well. My hand is bruised and swollen. Your replacement technician saw the blood all over my pants. Yet you are here saying it does not sound like the service you provide-- so who the hell did you send in your place today at 12.15 p.m. in San Diego? Ridiculous. I've got pictures and receipts.
Response from GetlabsDec 3, 2024
Thank you for sharing your experience. Providing a high standard of care and service is our top priority, and we take all feedback seriously to identify areas for improvement. We have requested additional information to locate your appointment details so we can follow up with you directly and work toward resolving this promptly. We appreciate you bringing this to our attention.


