FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I purchased two collars for my dogs and so far so good. I’m really pleased with how easy it was to fit them both, and it really seems to be working to keep the critters away. I really bought these collars because I wanted protection and non toxic and that was important to me. I’ll definitely be repurchasing.
KA
Kayla
Our dogs are flea free yippee!
Our dogs are flea free yippee!! It did take a few days after we put the collars on for them to work, but we are very pleased with our purchase and will definitely be back to get more for our new puppies are old enough to have theirs too!
PE
Petjet
Pendant working great!
Purchased pendants for my 2 <25 lbs dogs last April. No issues all summer! Just rec'd one for my 43 lb doodle and hoping for the same result!
GC
Googley C.
Flea collars no good on cat's
Flea collars no good on cat's, big buckle and thick, cat's were miserable as far as necks, sleeping etc... went in garage after sniping off with wire cutters. Excepting waste of money. Didn't want to waste any time for return or anything after reading what other people experienced.
Response from FurLife™Sep 24, 2024
Hello Googley,
Thank you for sharing your feedback, and we're truly sorry to hear about your experience with our flea collars. It’s disheartening to know that the collar’s design caused discomfort for your cats. We understand how important it is for your pets to feel comfortable, and we're disappointed that our product did not meet your expectations.
Our collars are designed to be effective and durable, but we recognize that some cats may be more sensitive to the size and fit. We appreciate you bringing this to our attention, and we'll be reviewing the design with your feedback in mind to see how we can improve the experience for cats in the future.
Your satisfaction and your cats' well-being are important to us, and we truly value your feedback. We hope to have the opportunity to provide you with a better experience in the future.
Kind regards
Marc
DL
Dorreen L.
Money grubbing scammers
I Started looking into the product,
And checked out some of their good reviews, I put it on hold and went about my daily business, I got a message stating I could get an extra fifteen percent off, so I ordered one caller for my dog.
Next thing I knew Sixty some dollars was taken out of my bank account,!! I ended up with two collars, the big boxy looking thing that you put on the collar and the actual collar itself, I did NOT want both! But I figured oh well now I have enough for 2 years,?
Then a friend of mine.
Wanted me to order 2 collars for his cats. So I proceeded to do so, I ordered two pink collars and they gave me a discount on that,"big joke", After the order I check my bank account and eighty four dollars!! was taken from my bank account!! Eighty four dollars!! for 2 cat collars!! They are rip-offs and scams do not buy this product!!.There are a lot cheaper product out there, I will never purchase off these people again,
I want a FULL $84 Reimbursement.
I will be sending back these 2 collars. And the callers don't even work on fleas or ticks, only Mosquitoes because of the citronella and they're very very strongly Scented with the citronella that you can't even breathe.You have to leave it Sitting out for 3 days to a week, in order to even go near it!! Very unhappy with the product and the services. I want my money back. I'm not paying $40 for a cat collar.!! And yes it takes a month to get to you.
Response from FurLife™Sep 24, 2024
Hello Dorreen,
Thank you for sharing your experience with us, and we're truly sorry to hear about the frustration you've faced with your order. We sincerely appreciate your feedback, as it helps us improve both our products and services.
It sounds like there was some confusion during the ordering process, and we deeply apologize for any misunderstanding regarding the items added to your cart and the final charges. The price displayed on our website is in USD and not CAD. Our goal is to ensure that all customers receive exactly what they need, and we’re disappointed to hear that you ended up with more than you intended.
Regarding the collars, we acknowledge that some pets can be more sensitive to the natural citronella scent used in our collars. As mentioned, allowing them to air out for a few days can help reduce the intensity of the smell. However, we understand that this may still be an inconvenience, and we regret that the product did not meet your expectations in terms of flea and tick prevention.
We want to ensure your complete satisfaction, and we’re sorry for the delay in shipping. We are always working to improve our delivery times and provide accurate product information upfront.
If you have any further concerns or questions, please don’t hesitate to reach out. We value your feedback and hope to provide a better experience in the future. Thank you again for bringing this to our attention.
Kind regards
Amanda
SU
Susan
Great products and staff
I love the products and the company works herd to make sure you are satisfied with the products and services.
KC
Karen C.
Tennessee
Furlife is great for 2 fur babies. Glad I found this product
HN
Hazel N.
Great customer service
When I ordered the collars I was so excited to find a natural product for my 4 lb dog. Sadly she was allergic to one of the oils used in the process. Our wee girl is plagued with many environmental and scent allergies. I reached out to FurLife and they were wonderful to deal with and totally understood and provided me with a prompt refund. I had high expectations and truly hoped it would work and I think for other dogs who do not have environmental and scent allergies these collars are a wonderful alternative to the pills or drops which are full of chemicals.