FurLife™Reviews of getfurlife.com

Response from FurLife™Dec 12, 2024

Hello Tommie, Thank you for your feedback, and we're truly sorry to hear that you're not seeing the results you expected with our collars. Our collars are designed to help repel fleas and ticks effectively, but we understand that every pet’s situation can be different, especially if there’s a high flea infestation in your environment. In such cases, additional flea treatments for your home and yard may be necessary alongside the collars to fully resolve the issue. We also want to make sure the collars are being used as intended for optimal effectiveness. The collar should fit snugly around your dog’s neck, with enough room for two fingers to fit underneath, to ensure the active ingredients are distributed properly. As customer satisfaction is our priority, we’d be happy to help resolve this issue. Please reach out to us directly at [email protected], and we can assist you further, including discussing a potential refund or replacement. We appreciate your feedback and hope to have the opportunity to improve your experience. Kind regards Marc

Response from FurLife™Dec 4, 2024

Hello Ashley, Thank you for sharing your feedback, and we’re sorry to hear that our product didn’t meet your expectations. We’re glad to hear that your dog’s coat looks amazing, but we understand your concern about the itching and presence of fleas after a few weeks of use. Our collars are designed to provide consistent, long-lasting protection, so it’s disappointing to hear they may not be working as intended for your pet. There can be various factors that impact effectiveness, such as exposure to water or specific environmental conditions, and we would like to investigate further to understand why this might be happening. Please contact us at [email protected]. We’re committed to finding a solution and ensuring your pet gets the protection they deserve. We value your feedback and are here to help make things right for you and your furry friend. Kind regards Marc