Janice P.
The fast response from Julia helped…
The fast response from Julia helped navigate a tiny problem she set everything right and quickly thank you Julia

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Janice P.
The fast response from Julia helped navigate a tiny problem she set everything right and quickly thank you Julia
Tammy E.
I found the response time quickly and very helpful for the situation. Roy was very helpful and courteous in giving a fast response and solution to the problem.
Annabelle D.
$30 DOWN THE DRAIN! If I could leave a 0 star I would. Not only did the product not work at all (collar), but the customer service is impossible. I was unable to reach a real person through email, ever time I reached out for help the same automated reply was sent to me. You also can try calling the phone number either, it isnt set up. I was never able to get my money back with the 30 day money back guarentee.
Response from FurLife™May 5, 2025
Thank you for your feedback, and we're truly sorry to hear about the frustration you've experienced. We’ve reviewed your case and can confirm that you were in contact with one of our agents yesterday. A full refund has already been processed for your order under our 30-day money-back guarantee—there’s no need to return the product. While we're disappointed to hear that the collar didn’t work for your pet, we want to assure you that we’re always working to improve both our products and our service. Again, we sincerely apologize for the inconvenience. If there’s anything else we can do to support you, please don’t hesitate to reach out directly. Kind regards Marc
Julie W.
Julia was very helpful with an issue i had with my order. She was very prompt in getting back to me and answering my question. Thank you Julia
Celestine C.
When I sent my order for the flea & tick pendants, I accidently put the wrong 'send to' address. I immediately sent an e-mail to your company to change the address. A very short time later I received an e-mail from Julia advising me that the change had been done. Great efficiency put my mind at rest. Thanks so much.
Linda H.
The ease of use of the FurLife site was great. The communication of the employee's was much appreciated, especially Julia. I made a mistake in ordering one item too many & immediately once I realized, I emailed for customer support & Julia handled the refund & communicated with me thoroughly. I'm really excited about the new relationship that I have with FurLife because my dogs health & safety is very important to me.
karen B.
After ordering and the package being lost in transit. I contacted FurLife and worked with Julia. What a wonderful company and a truly wonderful person to deal with. I'm so excited to start our FurLife journey without all the chemicals for my fur baby Ishy. Thank you for all the help.
Marilyn 1.
Love the product so far. We live in a high tick area. On March 27,2025 we put the Fur Life pendants on our 2 dogs. Today is May 4, 2025 and have yet to find any ticks on our pups. It is wonderful to have a safe product that does not have harmful chemicals. Thank you Julia and Patrick for your help. I hope to have a long history with this company as I continue to tell others of our success with the product.