FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I put the furlife tags on my digs’ collars as you described, and the smell of citronella was so strong, I had to take then off to air out a bit before trying again. This idea for a year’s protection is perfect. Thank you. Meg
JO
Jody O.
Great Product and Great Team!
I contacted Furlife with an address issue and Julia responded promptly and took care of the issue. Their product works!
MS
Martine St. D.
Part of my order didn’t arrive
Part of my order didn’t arrive, although it said it was delivered. I contacted your company numerous times and only got the runaround, until Julia. Julia intervened and promptly shipped the part of missing order. Thank you Julia! If not for her I would no longer be a customer.
RB
Robyn B.
2 ticks
Love the idea we bought 3 for our dogs they have had them on for a month and have found 2 ticks on 2 of my dog
DP
Darren P.
All three dogs are much better now no
All three dogs are much better now no fleas
BH
Barbara H.
The smell of this is very strong
The smell of this is very strong and gave me migraine, my husband’s allergies got bad and my dogs couldn’t tolerate either! I have requested how to send back and get refund but continue to get run around! Very poor company and I would not recommend to my worst enemy!
Response from FurLife™May 16, 2025
Thank you for your feedback, and we’re truly sorry to hear about the reaction you and your family had to the collar.
Our collars are made with natural ingredients, including essential oils, which can have a strong scent—especially when first opened. While many pets and owners do well with them, we understand that some individuals may be more sensitive. We always recommend airing the collar out for several days before use to help reduce the intensity of the smell, but we recognize that in some cases, it may still be too strong.
We also want to clarify that your order has already been fully refunded, and no return is necessary. We're sorry if there was any confusion or delay in communication—this is not the level of service we aim to provide, and we’re actively working to improve our support process.
If you have any remaining concerns, please don’t hesitate to reach out to us directly at [email protected]. We genuinely regret your experience and appreciate you giving us the chance to address it.
JC
JustAnswer C.
Size concerns were quickly answered.
I was concerned about my order because I have a small dog and that’s what I ordered. When I reviewed the order after ordering, it said medium. Being concerned about overdosing my small dog I made an inquiry. My helper Patrick helped me to understand that all the tubs are the same. The amount of chews you give the dog differs by the size of the dog. I was relieved and happy with the explanation given. Thank you!
JF
Joann F.
So I placed my first ever order..
So I placed my first ever order... I was so excited to get my 3 pups covered because they sleep on our bed but ticks are outa control. So I placed the order and afterwards noticed that I could've picked colors but thought it was too late. So I immediately emailed FURLIFE asking to change the colors on the 3 collars and I was assited by Donnie. He addressed my issue immediately, changes the order the way I asked and sent me an awesome email letting me know! Thank you Donnie!