D.E. T.
From frustration to satisfaction
My initial reaction was one of frustration because I had received a “delivered” notice from DHL. My package had not been delivered as noted but thanks to the extremely swift response from the Customer Service reps, JeAnne and Julia, the confusion was resolved and my package was delivered. The quality of the collar is excellent as my 20 year old cat Sidney seems to enjoy the product and I notice he doesn’t scratch for fleas as much as before.


