Jean F.
I have more ticks on my dog after put…
I have more ticks on my dog after put the collar on found 8 ticks on neck tonight also got a bunch of last night I was hoping it would be good product ordered two
Response from FurLife™May 26, 2025
Thank you for taking the time to share your experience, and we’re very sorry to hear that you've found ticks on your dog after using our collar. We completely understand your concern and frustration—especially when you’ve put your trust in a product meant to protect your pet. Our collars are designed to help repel fleas and ticks using natural ingredients, but like any flea and tick solution (natural or chemical), they may not be 100% effective in all environments or on every individual dog. Finding multiple ticks is absolutely not the experience we want for you or your dog. There may be external factors such as a high-tick environment, your pet’s specific chemistry, or other conditions that could affect how well the collar works. We’d like to help resolve this for you. Please contact our support team at [email protected], and we’ll be happy to review your order and find a solution, whether that’s a refund or alternative assistance. Your satisfaction and your pet’s well-being are extremely important to us. Thank you again for bringing this to our attention—we genuinely appreciate your feedback and hope to make things right.


