Taryn S.
If I could give 0 stars I would.
If I could give 0 stars I would.. I spent $400 on stuff for my animals and it is not working at all.. my dogs had fleas and after a week of the collar being on, they still have them. I bathed them to get the fleas off to maybe kickstart the collar and it didn’t work, so now they have a super strong smell on them and still have fleas
Response from FurLife™May 29, 2025
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We completely understand how upsetting it is to invest in products for your pets and not see the results you were hoping for. Our collars are made with natural ingredients and are designed to help repel fleas over time, but in cases of active infestations, especially more severe ones, they may need additional support—like flea baths, sprays, or other treatments—to be fully effective. We appreciate you trying to boost the collar's effectiveness with a bath, and we’re sorry to hear it still didn’t bring the relief your dogs needed. Regarding the strong smell, our collars do contain natural oils like citronella, which can have a potent scent at first. Airing them out for a few days before use can help reduce the intensity, but we understand that doesn’t help in hindsight and that the combination of the scent and lack of results has been frustrating. Given the situation and your significant investment with us, we want to make it right. Please contact our customer support at [email protected], and we’ll be happy to help you out. We appreciate you giving our products a try, and we’re truly sorry they didn’t work for your pets. Your feedback is important and will help us continue improving.


