Lakeycha
I really love the product offered
I really love the product offered . My young pup fell and punctured the pendent. Customer service was there to guide and replace product for me with ease. Thank you

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lakeycha
I really love the product offered . My young pup fell and punctured the pendent. Customer service was there to guide and replace product for me with ease. Thank you
Rachel S.
Julia was very prompt in her responses and was able to solve my issue in record time. I would recommend Fur Life to anyone! Unmatched customer service for sure!
Mindy B.
Unfortunately, we had an experience where our flea and tick collar attachment failed and we noticed that the essential oil center was gone. We were really disappointed as we were really hoping for a natural way to protect our 4-legged baby. I reached out to FurLife just to see if I could purchase a replacement of the essential oil center and Joan and Julia went above and beyond to not only help replace the product entirely, but so quickly as they emailed me back and forth in real time! I’m hopeful this was just a fluke and this replacement will last us for the 12-months, but either way, Joan and Julia made what could have been a crummy experience a rather bright one. Thank you! We appreciate you!
?Everything S.
Joey really took care of my issue. He provided excellent service in a professional way. His email correspondence was prompt and consice. I'm very satisfied with the quality of service he provided. Thank you! Silva Garabedian
Mary A.
Deliverd May 21. Collar did not work. Passed a few days of the 30 day refund. Gave the benefit of the doubt if it will work. Will not give refund, Loss of $30.00. Use at own risk. What a way to run a company. I had bought the 1 year flea and tick collar at the same time, so far that is working. Would think that a refund would be giving. Why not give me credit to purchase something else ?
Response from FurLife™Jul 12, 2025
Thank you for your feedback, and we're sorry to hear that one of the products didn’t meet your expectations. We understand your disappointment—especially since you gave the collar a fair chance and genuinely hoped it would work. It’s frustrating to invest in something and not see the results you were expecting. We also hear your concern about the timing of your refund request, and we do regret that it fell just outside of our 30-day guarantee window. That said, we’re glad to hear the 1-year flea and tick collar is working well so far. Each dog can respond differently to various products depending on their environment and sensitivity, and we know that inconsistency can be frustrating. Your feedback is important to us, and we’ll absolutely take it into account as we continue to improve both our product line and policies. If you have any questions or would like further support, please don’t hesitate to reach out to us at [email protected]. We’re here to help and always open to finding a fair resolution where possible. Thank you again for giving Furlife a try.
Jesse B.
joan really help me a lot with getting a new collar and helping me out with the collar that was originally shipped thank once again joan and the team of furlife will be ordering more in the future💚
Kris
Roy was very helpful today...I have 2,10 week old Dachshund puppies and have seen the proof that Furlife works great...they got two packages of Semperica Trio with their new puppy package at the vet and my older dogs Furlife pendant works so much better...I appreciate Toy being so knowledgeable about the safety and comfort of my new babies...Thanks Furlife we are defined fans !!!
William B.
Had a loop break on a pendant, I contacted them and Roy and Julia made sure I was taken care of with a new one ! I appreciate them trying to help me and make things right!