Deborah G.
I reached out by email and got a…
I reached out by email and got a response back within 30 minutes. Julia helped me with my issue quickly.

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Deborah G.
I reached out by email and got a response back within 30 minutes. Julia helped me with my issue quickly.
Odessa Q.
I ordered the calming collar before a fireworks-heavy weekend. My dog was noticeably calmer, which made a huge difference for the whole family.
Aubriana D.
Julia was incredibly responsive and attentive to my needs. She demonstrated genuine compassion and was proactive in finding solutions. Our companies truly need more people like her. Julia represents your product exceptionally well, instilling confidence in me and reminding me why I actively promote your product. In contrast, my experience with another representative was disappointing. He seemed dismissive and quick to shut down my inquiries, treating the situation as if there were no options available. It was frustrating to encounter someone who preferred to say “no” rather than work towards a solution. I hope Joan can learn from Julia's exemplary approach. She plays a significant role in my belief in your product, and you are fortunate to have her on your team. Thank you, Julia, for viewing challenges as opportunities for solutions. You are a tremendous asset, and I am grateful to have had the chance to work with you. Keep shining bright—you truly deserve it! Thank you for all your help.
Brittany
I absolutely appreciate the fast shipping as fleas are so bad here in KS this year. I had a few questions as our family is very careful of chemicals we allow around our farm. Julie was such a great help. She answered my question quickly and with great detail. I wish more companies had such good customer service. Thanks again! #loyalcustomerforlife
Meagan O.
My experience was great. Joan promptly responded to my email and addressed my concern. I will continue business with you company because of her professionalism and your company's honesty to back their refund policy.
Andy P.
I ordered the wrong color and Joan answered the email right away and changed the color on the Order she was very helpful I highly recommend the product and great customer service
Donna P.
I have 3 golden retrievers, one is a puppy - 4-5 months old. I put furlife bubbles on all of their collars. The first incident occured when I noticed one of my adult dogs no longer had the bubble present in his furlife. I had to medicate with topical until another one was ordered. Today, the bubble fell out of one of the collars again and my puppy ingested some of the liquid after he punctured the bubble. He seems to be doing o.k. but I was in panic mode for a period of time! So now I have purchased 4 furlife bubble attachments that slide onto their collars and unless i want to put those nasty solutions of drugs on my dogs I have to purchase another. When the collars are intact they work beautifully.
Response from FurLife™Jul 12, 2025
Thank you so much for sharing your experience—we're genuinely sorry to hear about what happened and understand how distressing it must have been, especially with your puppy involved. First and foremost, we’re relieved to hear that your puppy is doing okay after ingesting some of the contents. While our pods are made with 100% natural ingredients and are generally considered safe, they are not intended for ingestion, and we completely understand your alarm. We always recommend supervising pets if any part of the collar or pod becomes loose, and your feedback highlights how important secure attachment is—especially for active dogs or curious puppies. We also apologize for the inconvenience of having multiple pods fall off and needing to replace them. While our pods are designed to fit snugly onto most standard collars, we understand that with frequent movement or larger, fluffier breeds like Golden Retrievers, extra reinforcement may be needed. We're taking your experience seriously and are reviewing how we can improve the fit and durability of our pods to prevent this from happening in the future. We’re grateful for your comment that the collars work beautifully when intact—that means a lot to us. Still, we know that peace of mind is just as important as performance, and we want to make sure you feel fully confident using our products moving forward. If you haven’t already, please reach out to us at [email protected] so we can further assist you. We’d love the chance to help make this right and explore possible solutions. Thank you again for your feedback—it’s truly appreciated.
Saharagirl “.
I have had this on my dogs since I received it and it seems to be working no problems as of yet.