FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Julia did just as I asked. I ordered wrong and she quickly canceled my order for me.
Thanks
Michelle
DE
DeeperThanAtlantis
It used to work wonders, now not so much
Previously, I had ordered the collar for my furbaby, and it worked fabulously. I repurchased another collar and a pendant as well, to see how the pendant would work out for the summer months. I purchased the combo of both in December 2025. He had his winter haircut in November and did not have any fleas. I started with the collar on December 23, 2025. By February, my dog started to scratch his hair out. I figured it was mange or his allergies, as I just knew his collar was working as it had in the past. In March, I cut his hair and found flea dirt! So, it was fleas the whole time. All the while, he was wearing the collar that I purchased just in December (order #FL557371! Honestly, I should have been paying more attention, but I have been dealing with the sudden death of my husband. All the while, my furbaby was being eaten alive by fleas!! He's a light-haired cockapoo, and now his beautiful skin is speckled with dark flea bites, so he looks like a Dalmatian with his spring haircut. Now I have to put a sweater on him until his hair grows over those disgusting flea bite marks. I'm so disappointed as I truly trusted this product for my 13-year-old furbaby's health. Sadly, I have to go back to putting poison on his skin monthly.
Response from FurLife™Apr 6, 2026
Thank you for taking the time to share your experience with us. We are truly sorry to hear about what you and your furbaby have been going through, and we would also like to express our deepest condolences for the loss of your husband. We understand this must be an incredibly difficult time for you.
We’re especially sorry to hear that your recent experience did not match the positive results you had previously. That is understandably very frustrating, and not the experience we want for you or your pet. While our collars are designed to help repel fleas using natural ingredients, there can be cases where effectiveness varies depending on factors such as environment, level of flea exposure, and individual sensitivities.
We’re also very sorry to hear about the discomfort your dog has experienced. Situations like this can sometimes require a more comprehensive approach, including treating the surrounding environment, as fleas can persist in bedding, carpets, and outdoor areas.
We would truly appreciate the opportunity to look into your order (#FL557371) and make this right for you. Please reach out to our support team at [email protected], and a senior member of our team will personally assist you.
Thank you again for bringing this to our attention. We genuinely value your trust and hope we can restore your confidence in us.
TT
Tracy T.
Still have fleas
After reading the reviews we decided to try the Furlife for our two dogs outside, we have had them on the dogs for 2 weeks now and still have fleas...would not recommend this product
Response from FurLife™Apr 6, 2026
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how frustrating it can be to still notice fleas after using the collars for a couple of weeks. It’s important to mention that in some cases, especially if there is an existing flea infestation in the environment such as in bedding, carpets, or outdoor areas, it can take more time to see full results. Flea life cycles can continue for several weeks, and additional environmental treatment may sometimes be necessary alongside the use of the collar.
Our collars are designed to work gradually using natural ingredients, which can take a bit longer compared to harsher chemical alternatives, but are intended to be a safer option for pets.
We’d really like the opportunity to look into your situation more closely and help you get the best possible results. Please reach out to us at [email protected], and our team will be happy to assist you further.
Thank you again for sharing your experience. We truly appreciate your feedback and the chance to improve.
GH
Georgie H.
I felt like I was talking to a friend.
I felt like I was talking to a friend.
JeAnne not only helped with my multiple issues, she made suggestions about how to best experience this product.
Best customer service experience in forever!!
SG
Sara G.
Patrick and Julia answered my question…
Patrick and Julia answered my question and are shipping me a new collar. I tried the pendant and the inside fell out because my dog plays rough . They offered to send me a replacement and I asked to try the collar instead to see if it will work better for my dog. Very pleased with the kind and prompt customer service.
EH
Edward H.
JeAnne’s service
JeAnne’s response to my request was prompt and very helpful. Give her a pay raise, she is an asset to your business.
Thank you
Edward Hajj
JS
John S.
I order some flea and tick pendants …
I order some flea and tick pendants for my dog and I ordered the wrong color.Julia from Furlife seen my message and made it right before shipping. Thank you for changing my order.
DN
Dina N.
The email i had listed was wrong
The email i had listed was wrong. I sent an email to have it changed and Julia was on it! It's been corrected with little to no effort on my part!
