FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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I accidentally submitted my order of 400.00 twice. I was so upset but it was made right after only one day and the duplicate order was cancelled. Glisson was on top of it immediately. I swear by this product furlife 100% gets all my business.
TP
Thomas P.
My experience with Julia
My experience with Julia, and her partner who first assisted me, (she has two parts to her first name).
They are such wonderful representatives for Fur Life.
My order packet arrived, but the 2 pendants had been ripped out, and stolen during shipment. I notified Fur Life. These fine representatives sent me a very sincere, and (not a corporate general response). It was very evident it had been personally attended. (My text).
Linda, and her partner very graciously responded immediately, and replaced the contents of my stolen Fur Life medallions,
I am a devoted life long customer because of this personal attention.
I had Sandy groomed yesterday
I talked to the owner of the grooming shop and told her about the superior product you sell. Tina wrote Fur Life down. She has dozens of clients ask her advice on Tick, and Flea remedies
Tina was very grateful for my suggestion of Fur Life products. She’s already recommended your products to her clients. With Tina at the pinnacle of her shop. Word will spread like wild fire about Fur Life.
All in response to the kindness, and generosity of Linda, her partner, and Fur Life.
I’m a devoted customer for life, and will tell everyone I know who has a dog to get
Your product. I saw how good it was in the past. However because of Linda, and her partner, I’m telling EVERYONE, about your superior product. Also the great care and consideration shown by your company. KUDO TO FUR LIFE, LINDA, and her partner.
I remain,
Sincerely Yours,
Thomas PLUMLEE
Ps. Tina’s grooming shop in called .
AUNT TINA’s Dog Grooming, in Farmington, Missouri.
TW
Teresa W.
EXCELLENT CUSTOMER SERVICE
I noticed I accidently accepted an offer on my item thus I purchased 2 of the same thing. Immediately reached out and was immediately given a refund. I also reported another sight that immitates this one and thought they should know theres a copy cat out there. Both situations were addressed by a fella named Roy. Im very pleased with customer service at FurLife. Thanks Roy!
EM
Elizabeth M.
I only clicked one star because zero…
I only clicked one star because zero wasn't a choice! DO NOT WASTE YOUR MONEY ON FUR LIFE FOR TICK PROTECTION!! I bought two pendants last year for both my 60 lb. dogs. I did remove ticks, but living in Maine I was not surprised since there seems to be more ticks here than people!!
This year I took both dogs to the vet to restart heartworm prevention, and they both tested positive for anaplasmosis, a tick borne disease! I told my vet I used Fur Life last year, and had just put the pendants on them at the beginning of April. My vet said this product is "Bull****, and garbage"...his words. I left there with 30 days of doxycycline for each dog, and bought Seresto collars on the way home. This was an expensive lesson, but knowing my dogs had anaplasmosis was heartbreaking!!
Response from FurLife™Apr 22, 2026
Thank you for your feedback, and we’re very sorry to hear about what you and your dogs have gone through. We understand how distressing this situation must be.
Our collars are made with natural ingredients and are designed to help repel ticks, but they do not provide guaranteed protection, particularly in regions like Maine where tick exposure is extremely high. Unfortunately, tick-borne illnesses can still occur despite preventive efforts.
We’d also like to clarify that we are a US-based company. Our chews are manufactured in the USA, and our collars are produced in China under strict quality and safety standards, with regular testing to ensure consistency.
Your feedback is important to us, and we would appreciate the opportunity to assist you further. Please contact us at [email protected] so we can review your case and help directly.
Thank you again for bringing this to our attention.
CS
Christie S.
Top notch customer service
Roy and Mat were wonderful to work with. They made sure we were taken care of and didn't hesitate to send us a new product after our first one was accidentally damaged. They were so easy to work with and we couldn't be happier with their support.
DG
Donna G.
Julia from FurLife is an awesome…
Julia from FurLife is an awesome person. I mentioned I accidentally destroyed the flea product when I opened it & she is shipping me a replacement even tho it was my own fault. Can't get better customer service. Thank you Julia & FurLife.
LO
Lorraine
Julia was amazing
Julia was amazing! Understood my issue and handled it with confidence and kindness
SH
Shelley
I just wanted to give a BIG shoutout to…
I just wanted to give a BIG shoutout to Julia from FurLife! I ordered the wrong color of collars but by the time I noticed it was too late. I emailed FurLife knowing it was probably too late but the next day I was informed that the correct color was being shipped. I know color really isn’t a big deal but I really appreciated that Julia tried to make the customer (me) happy! I would say she is an asset to FurLife! Thank you again Julia!…SE