FurLife™FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jeanne
Honestly I have never dealt with a company with the level of customer service that FurLife provides. No matter who answered an email everyone was very helpful, and believe me my email was a bit messed up. Jeanne was truly the best. She stuck with me until all was complete. I am a new customer of FurLife and thank you for all your help.
dick S.
Julia was a great help! I ordered one furlife pendant. Looked at gmail and saw my order was for 2!! I worked on trying to get order changed to one,! Started around 10 am & worked til around 9 pm! They didn't answer my texts! I had ordered 3 early this year - no problem! 2 for son's pups & one for my pup. Thanks Julia - great job. Now all I have to do is figure out how to order just one for my grandson
MarysusanJanowski
Thank you Glisson for taking care of my incorrectly shipped product and replacing it promptly! Great customer service!!
David H.
Glisson was really helpful with a damaged package I received. They handled everything quickly, kept me updated, and made the whole process easy. I appreciate the support, great service overall!
Robin S.
Great product and customer service!
PEGGY D.
I ordered 3 when I got them on 1 the end was broken off. So I sent pictures requested a replacement. I got the replacement and one end was broken again. So over this
Response from FurLife™Apr 30, 2026
Thank you for your feedback, and we’re very sorry to hear about your experience with the damaged collars. This is certainly not the level of quality we aim to deliver. Receiving a broken item once is already frustrating, and we completely understand how disappointing it must have been for the replacement to arrive in the same condition. Please know that this is not typical of our products, and we are taking your feedback seriously as we review our packaging and shipping processes to prevent this from happening again. We’d really appreciate the opportunity to make this right for you. Please reach out to our support team at [email protected], and a senior member of our team will personally look into your case and work with you toward a satisfactory resolution. Thank you again for bringing this to our attention. We truly value your feedback and hope to restore your confidence in our products.
Jenny
After reading the great reviews and hearing how well my daughter loved the product for her two German shepherd’s last year and not finding any ticks! She has over an acre wooded lot! I finally decided to give it a try! When placing the order I had some issues with discount codes and the order being placed. I did try canceling the order right away and sent an email to customer service. I also tried to call the phone number but no answer. This was a Sunday so figured I would hear something Monday. It did take until Tuesday but Julia was great and fixed everything for me and now I am just waiting on the product to arrive and will update how it works for my Golden’s!
Shirley A.
Julia was quick to respond and resolve my issue. I’m a new customer and the hassle free resolution to my problem will definitely make me a repeat customer. Thank you so much!
