FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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We made a purchase of 2 of the Pods for our dogs. We had some defective pods and reached out to furlife for assistance. JeAnne and Julia were wonderful with helping us get the situation taken care of and replacements sent to us. We would recommend furlife to anyone with pets for flea & tick prevention. Thanks again ladies for the quick responses and help.
Sincerely
Sherri Brethold
DV
Donna V.
Customer Service
Am very excited to receive my order from FurLife as have read great reviews on this all natural flea and tick preventative pendant as my pup has had a very bad reaction to the pills provided by the vet. After placing my order, I realized there were color options available and reached out to them and got a very quick reply from Roy on their team who has assured me that it is all taken care of!
Me and my Stella are also excited to see what else FurLife has to offer as seems like a good company with great customer service.
Donna V.
PC
Patti C.
This product does not work and they are…
This product does not work and they are not cheap for something that doesn't work..I told the vet about it and he said nothing like that works.. I told him we once had a eucalyptus Bush and it kept the dogs and yard flea free but this product does not have that in it..so think twice about this non working expensive treatment before you buy it..Soresto is more money but probably the best bet.Or a full grown eucalytus bush..
Response from FurLife™May 5, 2026
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.
We understand your frustration, especially when a product does not meet expectations and you were hoping for a natural solution to help protect your dogs. While opinions can vary, including among veterinarians, many of our customers do report positive results with our pendants. Effectiveness can differ depending on factors such as the environment, level of flea and tick exposure, and individual pet sensitivities.
Our products are made with natural ingredients and are designed as a gentler alternative to chemical-based treatments. In areas with higher pest activity, some pets may require additional forms of protection alongside the pendant.
We appreciate you bringing up your concerns, and we would really like the chance to review your situation more closely. Please reach out to us at [email protected], and our team will be happy to assist you further and explore possible solutions.
Thank you again for your honest feedback. It helps us continue to improve.
BR
Briana
Thank you to Matt
Thank you, Matt for being very efficient and my request. A refund refunding me from the mistakenly purchased of two pink fur life’s instead of just purchasing one of the pink and one of the blue. I appreciate your efficiency and taking care of this matter.
Thank you again
Briana Klender
LL
Lestina L.
I had a product the flea and tick… fur life agreed to send a free replacement pendent in hopes that it fixes the problem
I had a product the flea and tick pendent not work as well as it was supposed to do the customer service rep glisson helped me get approved for a free replacement Incase the pendent for some reason was defective.
TW
Tarica W.
We received our tick tags on Saturday…
We received our tick tags on Saturday and by Sunday one of my dogs had somehow popped the oil pod out of the tag and lost it. I wasn't sure if it was poisonous so immediately reached out to customer support to make sure if they ate it, they wouldn't get sick. They assured me they were 100% natural and safe if accidentally ingested and sent me a replacement free of charge!
JP
Jaylynn P.
Product replacement for shipping damage.
I ordered the bundle and the spray opened up during shipping. the bottle was completely empty when I got it. I contacted Customer Service and they replaced the spray. They were very quick to respond and helpful!
LS
Linda S.
Multiple products needed.
I needed multiple products so I sent an email to see if I could get personal help with ordering. Julia helped with a link where I could do my ordering without confusion. I also was able to use discount codes for great savings.
Great customer service.