FurLife™Reviews of getfurlife.com

Jeann was so helpful in fixing my mistake! Such a fast response time! I really appreciate it!

5-27-2026 update. I still have not received my replacement order and no live assistance is available, which is troubling!! Waiting for someone to respond, may reach out to BBB. After receiving my FurLife cat 12m Flea and Tick Pendant I reached out to the company with some concerns regarding the pendant sizing for my cats collar and I received a response almost immediately from the company and they worked diligently to resolve my concerns. Between Roy and Mat I was very happy with the customer service that I received and they are shipping me a complementary flea and tick collar to see if that will work better. Fingers crossed will be a great fit.

I had a issue contacted and they handled it rt away. Love there products

I had a issue after placing an order. I contacted Furlife and within a few hour Roy emailed me. Noticing me a total refund was completed and my issue was resolved. Great service without question. Thank you!

I recently visited the Furlife website to purchase a flea and tick prevention collar for my dog ahead of a summer on the shores of Puget Sound. During checkout, I applied a 10% discount code — or so I thought. The code appeared to go through, but when I completed my order I realized the discount hadn’t actually been applied. I reached out to Furlife through their website to explain what happened and provided my confirmation number. The very next morning I heard back from Patrick, who not only resolved the issue immediately but went above and beyond what I ever expected — he applied a $10 credit, which actually exceeded the 10% I was originally owed. Patrick, thank you. That kind of response — fast, generous, and genuinely caring — is rare. Furlife could have brushed this off or made me jump through hoops, but instead they handled it with grace and made it right without hesitation. That’s what earns a customer for life. Highly recommend this company and their products.

This is a wonderful all-natural product that really works! I went from ticks almost every time we did a trail run, to ZERO ticks each time. I also have had very helpful kind customer service from JeAnne, Julia and Glisson to help me when it broke since my playful pup is barely 1-year old. They replaced it right away!!

Glisson and Roy were extremely helpful. They responded promptly and were very helpful and professional.

FurLife not only has an excellent product, their customer service is top notch. I had a slight issue, related to my dog, NOT FurLife and they handled it immediately . Great product, Great company !! Thank you Furlife !!