FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
getfurlife.com
Website
getfurlife.com
Category
Pet Stores
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 15% of reviews.
Latest
Most recent review: October 2026.
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I have used the FurLife pods on my two dogs with great success. I reordered them this spring and one of the pods was not working as I found several ticks on my one dog. I contacted FurLife support and Glisson and Julia were fantastic to work with. They shipped me a free replacement and it appears to be working well.
KO
Kristina O.
Horrible product
Horrible product. I rec'd on April 12th and then contacted them on May 14th and I am 2 days over their 30 days return policy and won't let me return to get a refund. I followed the instructions and he has been wearing non stop for a month and found 3 ticks just this week alone. All were on his base of his ear at his head which is crazy as an inch away from collar. Really disappointed as I needed this to work and now I am out 90 bucks. I literally have 2 that aren't even open and they are being really difficult. I can't recommend this product.
They have now sent their standard response that they have already sent me when I reached out to their customer care team. As we all know there is always something that can be done. I worked in CS for many years and there is always something. This company is choosing to NOT do anything. SO in future don't send people your concerns or to contact your team when no one is willing to do anything.
Response from FurLife™May 15, 2026
Thank you for sharing your experience, and we’re truly sorry to hear that our collar did not meet your expectations. We understand how frustrating it must be to still find ticks on your dog after using the collar consistently for a month, especially when you were counting on it for protection.
While many pets respond well to our collars, effectiveness can vary depending on factors such as tick exposure levels, environment, and individual pet differences. We also understand your concern regarding the ticks being found near the collar area, and we appreciate you bringing this to our attention.
Regarding the return policy, we apologize for the disappointment and frustration this situation has caused. Our policies are in place to maintain consistency, but we certainly never want customers to feel unheard or unsupported. We would encourage you to reach out to our support team again at [email protected] so we can review your case further and see what options may still be available for you.
Your feedback is extremely valuable to us, and we take concerns like yours seriously as we continue working to improve both our products and customer experience.
PJ
Patrick J.
Had High Hopes, But Saw No Results
I purchased FurLife hoping it would be a more affordable alternative to the expensive monthly flea and tick prescription that I currently use for my dog, Dilly. The product sounded promising, and I was hopeful that it would provide reliable protection while saving money over time.
Unfortunately, our experience with FurLife did not match the claims advertised. Dilly is a very active dog who spends a lot of time outdoors playing, running around, and exploring every day, so dependable flea and tick prevention is extremely important. After using this product consistently, we continued to find ticks crawling on him daily, and many times they were already attached after he came back inside.
What was most disappointing was that I did not notice any real difference in tick activity while using FurLife. I genuinely wanted this product to work because the idea behind it is appealing, especially for pet owners looking for a more natural, and cost-effective option. However, based on our experience, it did not provide the level of tick prevention that my dog needs.
I understand that every dog and environment is different, and some people may have better results than we did. However, for a dog that spends a lot of time outdoors, I personally would not feel comfortable relying on this product alone for flea and tick protection.
While I appreciate the concept and wanted to have a positive experience, I unfortunately would not recommend FurLife based on the results we saw with Dilly.
Response from FurLife™May 15, 2026
Thank you for taking the time to share your experience with FurLife and for giving our product a try for Dilly. We’re sorry to hear that the results did not meet your expectations, especially for such an active dog who spends a lot of time outdoors where flea and tick exposure can be especially high.
We understand how important reliable protection is, and we appreciate your honest feedback. FurLife products are made with natural ingredients and are designed to help support flea and tick prevention, but results can vary depending on factors such as a dog’s activity level, environment, regional tick populations, and individual sensitivities. For dogs with heavy outdoor exposure, some pet owners may choose to combine natural prevention methods with additional veterinarian-recommended protection.
Your comments are valuable to us, as they help us continue improving both our products and customer guidance. We’re glad to hear you appreciated the concept behind FurLife, even though it was not the right fit for Dilly’s specific needs.
Please feel free to contact us at [email protected] so we can learn more about your experience and look into this further with you directly. We truly appreciate you giving FurLife an opportunity and wish you and Dilly all the best.
NE
neil
Roy,JeAnne,Julia made communicating…
Roy,JeAnne,Julia made communicating easy and quick took my info and sent out a replacement asap
CD
Carol D.
Excellent customer service
Excellent customer service . I had a problem and it was immediately resolved. I have been using their product for 3 years. I highly recommend this product
JO
Jordin
Their customer service
Their customer service is top notch! Glisson was super quick in responding with my questions!
NI
Nicolette
Great costumer service
I did have an issue with my husky’s flea and tick tag- unfortunately due to his history with seizures he wasn’t able to wear the tag :( I reached out and they promptly emailed me back, sorted out the issue and immediately came up with a solution. Their costumer service is great Mat and Glisson especially.
YM
Yvonne M.
I just got my two boys these a week ago…
I just got my two boys these a week ago they arrived.i put them ony boys and I've only found one tick on them since putting them on I live in Sanford Maine there's a lot of ticks here but they're not my dogs anymore. It's awesome how well they work I bought them because one of my dogs has seizures and can't have chemicals and they work great. Thank you guys for making such a good product