CheekyCheeky is listed under Personal Care.
Cheeky (getcheeky.com) has 340 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
340 approved reviews, newest moderated first
Staci
Being able to express the issue of my mouthguard getting lost in transport to me and not having such a hassle to wait for my new one to arrive. My customer service rep Ken was always so kind and patient with me with all my questions, responding quickly and putting my mind at ease. Thank you Cheeky!
Diego
The response was quick and easy to understand. They answered my question clearly and got right to the point. What I really appreciated is that they understood my need without me having to over-explain. Overall, a smooth and helpful experience!
Armin
Order was placed on the getcheeky.co.uk. August 11- ordered with all the details complete and correct including the address. August 17- emailed them that I haven't received anything. They acknowledged and said they will rectify the issue. August 20- they asked me to confirm my address so they can send the moulding kit. August 21- advised them to cancel it August 22- they replied that I can refuse delivery or keep the order in process and receive a discount on the total price. I agreed to keep the order going. August 23- moulding kit arrived, but only with a small and medium tray. It doesn't fit my dentition so I've emailed them. August 25- they replied asking for a picture of the product and they confirmed there's no large tray and they will send it to me. Sept 1- I haven't heard from them since they said to send me a large moulding kit. I've asked for a full refund at this point. If you're in pain from a newly diagnosed TMJ, do not expect this company to fulfill your order straight away to help with the pain that you're experiencing. Fast delivery is just for marketing. No truth to it basing on my experience.
Response from CheekySep 3, 2025
Hi Jay, we are terribly sorry for the experience you have been having. as custom sized trays were requested unfortunately it took longer to get the kits back to you. We will ensure to reach out to you directly and resolve this ASAP.
Chris H.
I advanced a standing order and Jerome was the epitome of what customer service stay should be!
Shane
Had a minor issue with one of my night guards and the team was super responsive. I had it all ironed out less than a day later, which was so nice. I feel like so many companies just string you along for ages hoping you’ll give up, but this was a refreshing change. Thanks, Cheeky!
Rick and Z.
Fast response time and resolved my request directly easily.
Jennie H.
Quick and easy response. They answered my question and understood my need.
G. J.
Cheeky worked very hard to give me great customer service when I needed it a great deal. Really helped me. Thank you.