CheekyReviews of getcheeky.com

Jerome is great! I was having a difficult time navigating the Cheeky website. He explained everything, asked great questions, responded quickly and was able to process my orders. Thank you

Customer service is outstanding. I had an issue, and they addressed it immediately. Truly outstanding!

Very helpful and quick replies! Love it!

Great product and great customer service!

Terrible experience! I ordered a kit for two guards - upper and lower - on Amazon. Sent in the molds, which were easy to do. Waited and waited, finally my order shipped. I received only ONE upper guard. It did not fit AT ALL. The 2nd lower guard was missing. The shipping package was a simple clear ziploc bag that anyone could have tampered with. I contacted Cheeky and the robo response did offer to re-do the molds, but I was so unhappy with the service, I declined and opted to return for a refund. Weeks went by, no refund, no communication. I filed a complaint with the BBB, and got a prompt response that my return was processed and I would receive a refund within 7 days. It's been weeks and I have yet to receive any kind of refund. I am out $104. This has been ongoing since July, it is now October 28. EDITED to reply: That is almost word for word the same reply I received on my BBB complaint on October 15. Refund was supposed to be processed within 7 business days. It is October 28 and I have not received a refund.

We are incredibly grateful for Jerome's help. During a challenging period with a medical issue, he was kind, efficient, and guided us seamlessly through placing a new order. We highly recommend his services.

It was nice to have questions and concerns answered in my order Very helpful for me to re up

It was really easy to reach out and the response time was great.