Cheeky Reviews | Read Customer Reviews of getcheeky.com

Cheeky Reviews | Read Customer Reviews of getcheeky.com

Cheeky reviews

340 approved reviews, newest moderated first

Susan P.
Nov 15, 2025
Very accommodating.
I needed to postpone my shipment bc of a temporary address change. Customer service was very accommodating. Much appreciated. Nice to work with.
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Diane S.
Nov 15, 2025
When my credit card expired they went…
When my credit card expired they went out of their way to contact me.
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mija B.
Nov 14, 2025
I ordered an impression kit from Cheeky…
I ordered an impression kit from Cheeky a month ago. At first it was my mistake that I gave the wrong address. They corrected the address and offered a one time forgiveness to resend the kit to the correct address. However the kit was incomplete as I didn’t receive the total kit, no return envelope. When I tried to get a human customer service representative I was told they have none. All my correspondence had been my Ken the AI !! If you want to speak to a real person, don’t use this company! As of now I’m still waiting for my kit to arrive. Again this company is only operated by AI!! It’s very difficult and stressful dealing with this situation. I’m feeling very stressed and sorry I that I used this company. Please don’t make the same mistake as I did, if you value human correspondence
Response from CheekyNov 14, 2025
Hi Mija, I'm terribly sorry for the experience you have been having. I can see that we send out a redo kit for you to take free of charge and the last correspondance was an email from our customer service team to you confirming this. We will be reaching out to you now to get this resolved ASAP.
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customer
Nov 13, 2025
Quick response and service.
Quick response and service.
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Bill B.
Nov 11, 2025
Horrible customer service, cheap crappy product
It took 4 months to get the first night guard as they have horrible service. It is cheap and flimsy. None of the subscription refills ever fit and there's no customer service at all. They simply do not care about customers at all. Just a horrible company with apparently no quality control or management whatsoever.
Response from CheekyNov 11, 2025
Hi Bill, We are terribly sorry for the experience you have been having. I do not have your order info here, please can you provide me with an order number so I can reach out to you and make sure this is resolved ASAP.
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karley
Nov 9, 2025
Awful scammers
Awful scammers. Never sent retainers and never refunded my order. They have multiple return policies with vague wording to weisle out of refunds.
Response from CheekyNov 10, 2025
Hi Karley, I am sorry for the experience you have been having, please can you provide your order number so we can make sure to take care of this ASAP for you.
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Federica P.
Nov 8, 2025
Christian was awesome 🤩
Christian was super helpful and most importantly incredibly quick to reply. Nothing more annoying than shooting an email off and receiving a response hours or even a full day later. Not with Christian, he responded immediately and took care of my issue. Nicely done Cheeky team.
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Kent H.
Nov 7, 2025
Phenomenal Support
I haven't received my guards at this point, but the support I have received has been very timely and professional. Looking forward to receiving the guards, and if the quality of the guards matches their support, I will be doubly impressed.
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