CheekyReviews of getcheeky.com

FOUR MONTH ORDEAL AND STILL NOT OVER! NO WAY TO REACH THEM BY PHONE AND THEY SAY THEY WILL PASS YOUR NUMBER TO A MANAGER WHO WILL CALL WHEN THEY CAN BUT IN MY EXPERIENCE THEY NEVER DO. After telling me my lower impressions were not good enough I had to send in multiple more. When one finally worked they sent me only the lower guard even though I never received the upper guard. Multiple emails to and from a representative who did nothing but get confused, repeatedly, about my case. Do not recommend at all! Follow up: They asked for my order number after my review but didn't say where to send it. I've only ever received replies from one person so it seems pointless to start another round of emails with him.

I messed up taking my impressions and it was so easy to request a new impression set.

Provided a complete package to prepare my impressions. Gave complete easy to follow instructions. Provided good feedback and quick resolution to an issue I had with one of my sets

The impression kit arrived, but no return label. Although postage was paid and the pack returned - no mouthguard and a month on, still no product. Crap AI response to everything and no ownership, a case for full refund has been made through paypal - DO NO USE THIS COMPANY!

When I received my kit, I followed the instructions precisely but the putty did not fully set up in the time specified. I left the impression material in my mouth for over 5 minutes before removing the tray. The putty was still a bit soft. I was afraid the impetus distort during the return. The night guard I received is more like a retainer that completely covers my teeth and gums which I was not expecting. I have had both soft and hard night guards and they have never been like this. I hate that it covers my teeth completely and fits exactly like a retainer. This tray is extremely tight upon insertion and leaves my teeth sore by morning. Again, I have never had a night guard create issues or fit like this one. I am definitely disappointed.

My daughter and I both bought guards. Neither of our orders remotely fit in our mouths.

Love the customer service at Cheeky. I always get prompt , professional replies when dealing with this company. Also love the product ! Quality mouth guard for a fraction of the costs I would incur with my Dentist. Love getting my fresh mouth guard in the mail with my subscription.

I used Cheeky mouth guards in the past & they were great. It’s been a few years so I contacted customer support to see if I should get a new impression. Their online chat was busy & I knew closed soon, so I wasn’t expecting a reply and closed the chat. I was surprised (and happy) to see a reply in my inbox the next morning. The response time was fast and unexpected. I thought I’d have to try chat again. I appreciate the dedication to customers and also the mouth guards themselves. They are extremely durable and MUCH cheaper than getting one from the dentist.