Mija B.
Be wary about this company
Be wary about this company. No human contact, only AI. Had problems with my order in the beginning because of incorrect address but it still took over 3 weeks to get the impression kit then I was sent 3. Trying to get a hold of customer support with a real person is impossible and I was frustrated. When my night guard came it was very flimsy and did not fit. I sent it back to the company. First they said it arrived but a review was needed before a refund was issued. After several weeks they claimed the item was not delivered and my refund time had expired. I lost $165.00! Don’t trust this company. When a customer representative is not available it frequently means they are unable to provide good service. Also the product is of poor quality.
Response from CheekyJan 22, 2026
Hi Mija, We are terribly sorry for the experience you have been having. Our records indicate that a full refudn has been issued along with a new free guard sent to you and our latest correspondence shows you are happy with the service and the guard is making you feel better!




