Angela
biloxi
Good experience
GetawayDealz.com is a leading provider of highly discounted vacation deals to some of the most popular destinations in North America, Mexico, Asia, and the Caribbean. We are able to provide these highly discounted vacation deals in exchange for guests agreeing to attend a 90-120 minute sales presentation of our resort partner's vacation ownership programs and products. We believe that if we offer the best deals and service, we can continue to build upon the success we have enjoyed since founding the company in 2010. We look forward to serving you and helping you to book your dream vacation.
GetawayDealz.com (getawaydealz.com) has 583 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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583 approved reviews, newest moderated first
Angela
Good experience
gregg S.
We were told we would have a "two room suite,", instead we were provided a room with two double beds. The road to the Time share event had a road block and we were not provided a detour and were 30 minutes late, however they did accommodate us and the gentleman was nice and courteous. We only saved approx $200 for a 90 minute presentation, but with drive time we lost half a day from our vacation
Vickie K.
Unfortunately, our experience was not what it could've been. To begin with, finding the location to pick up our information was NOT easy to locate. In the initial booking, we were told that we would have to attend a 90 minute sales presentation. The presentation was FOUR (4) HOURS long. We were supposed to receive two tickets to one of the shows. Didn't happen. We were supposed to schedule the presentation upon arrival. However, they scheduled it prior to arrival without notifying us. It had been scheduled right in the middle of our day, the following day. This was totally unacceptable! We asked for a different time. We were initially told that it probably would not be possible. We were ready to go elsewhere. Suddenly, we were able to reschedule. We had not arrived at the condo yet. We finally get to the resort to check in and are met with a round of sales pitches. Okay. Finally, we are able to head to the condo. We open up the door, everything looks great and welcoming. Looks are quite deceiving. The carpet was FILTHY. The ceiling fan 'showered' us with dust when turned on and a man was staying in what was called a 'lock off'. Very startling when he walked out. We were not informed of this arrangement at any time. We were unable to access the internet, even though it was advertised. Upon informing the main resort office, we were met with "We are very sorry. It is not our fault. It is the fault of the marketing company. We will let our management know." A manager came to speak with us. We were told again, "I am sorry. We are having trouble with this marketing company. We will probably fire them. You should never have been put in that unit, blah, blah, blah." BALONEY!!! NOTHING, not a thing, was done. Listed above are just a few irritants during our stay. We travel often, within the US and overseas. This, by far, has been our worst experience! We can normally 'roll with it'. Not this time. We will NOT return and suffice it to say that we will definitely NOT recommend it to anyone! Thank you.
Response from GetawayDealz.comAug 23, 2016
Vickie, thank you for your very valuable feedback. We are very sorry to hear about this experience. That is unacceptable and we will be reaching out to our resort partner to understand why this happened. We do not have any control over which unit you are put in at the resort, so I'm not quite sure why we were blamed for the quality and safety of your accommodation. Nonetheless, this is not the quality type of experience we strive for as a company with our guests. A member of our management team will be reaching out to you.
Lachelle S.
When I arrived at my hotel, they stated that my reservation had been cancelled by the resort (who knew nothing about the cancellation, nor did they have my reservation. Unprofessional. The resort ok'ed my stay, but after a 4-5 hour drive. . .it was unacceptable. I will not utilize Getaway Dealz again. Thanks.
Response from GetawayDealz.comAug 23, 2016
Lachelle, thank you for your very valuable feedback. Upon investigating our internal notes on your account, nothing indicates that your reservation was canceled by us. We will be reaching out to our resort partner to better understand what happened with your reservation. It was certainly submitted to them and we were provided a confirmation number which we'd in turn, supplied to you. We apologize for the inconvenience and disappointment you experienced. It is certainly not acceptable.
Leslie
We had an awesome time.
Response from GetawayDealz.comAug 23, 2016
Leslie, so very happy to hear that you enjoyed your vacation! Thanks for taking the time to provide the review, we appreciate your business.
Mark G.
I was skeptical but figured for $99 I would give it a try. The timeshare presentation was not too bad and they did not push hard at the close. For investing a little less than 2 hours we saved about $400 off a 4 day stay at a first rate resort! Also had to make a date change to our reservation and it was taken care of with no issues. Great deal, excellent service and I plan to use them again for a vacation later this year. Highly Recommend!!
Response from GetawayDealz.comAug 23, 2016
Mark, thank you for sharing your experience. We can certainly understand the skepticism with the huge discount we were able to provide. Thank you for the recommendation and review, it's our pleasure to have had you as our customer. We look forward to serving you in the future!
Monique G.
Place we stayed was not that nice
yvonne R.
My initial phone call to set up my family vacation went well... I believe the rep's name is Kevin... He answered any questions I had at the time and I had my vacation set up quickly... After that, I had called back because I had a question regarding taxes and I was sent in all kinds of directions for 1 question.... I spoke to 10 different people... That was a bit frustrating but I did finally get my answer... The place I had picked was under construction ( I do wish I had known or been told that when I called to set up my vacation). I won't stay at that place in the future.
Response from GetawayDealz.comAug 22, 2016
Yvonne, thank you for your very valuable feedback. We can certainly understand that your time is valuable and that it would be irritating to not get an answer to what is a pretty straightforward question. To need to speak with 10 people is definitely not the service we should be providing to our customers. We will be looking into how we can prevent that from happening again in the future. Also, we will look to improve our communication regarding any ongoing construction at the property. Again, thanks for your feedback. We will also be sure to share your kind words with Kevin.